Operations Manager For Zubeda Welcome - FILLED

Overview

Join to apply for the Operations Manager For Zubeda Welcome – FILLED role at Greenfix Property Care.

What you’ll be doing and what we’re looking for: a senior operations professional who can shape the charity’s day-to-day operations, lead a small team, and work with the CEO and senior leadership to drive operational excellence, growth, and long-term sustainability. This description preserves the intent and content of the original posting while presenting it in a clean, accessible format.

Responsibilities

• Lead Operations: Manage and coordinate the daily functions of the operations team, ensuring alignment with the charity\’s mission and goals.
• Strategic Input: Contribute to short- and long-term planning and strategy as part of the senior leadership team.
• Optimize Processes: Develop and refine operational policies, procedures, and business processes to improve efficiency and effectiveness across all functions.
• Program Delivery: Oversee the effective implementation of programs, ensuring high standards, smooth delivery, and measurable outcomes for beneficiaries.
• Budget & Resource Management: Monitor and manage the operational budget, ensuring resources are used effectively and financial goals are met.
• Risk Management & Compliance: Identify operational risks and ensure the charity complies with legal, regulatory, and internal requirements.
• Staff Leadership & Development: Lead, mentor, and support a small but dynamic team, fostering a culture of continuous learning and performance development.
• Recruitment: Lead recruitment from job descriptions and advertisements to interviews and onboarding.
• Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders and represent Zubeda Welcome at meetings and events.
• Fundraising & Marketing Support: Collaborate on fundraising initiatives, attend events, engage with partners, and assist with social media and marketing strategies.
• Volunteer Coordination: Work with volunteers and social media teams to engage volunteers and develop supporting content.
• Outreach Support: Coordinate logistics and resources to support outreach staff/volunteers.

What you’ll bring (Qualifications)

• Experience in operations or management roles, ideally within a charity or similar environment.
• Strong organizational, planning, and time-management skills with the ability to balance multiple priorities.
• Excellent written and verbal communication skills with experience presenting to diverse audiences.
• Proven leadership capabilities with experience in team management and performance development.
• Strong problem-solving abilities with a focus on driving operational improvements and efficiency.
• Ability to motivate, inspire, and engage staff, volunteers, and external partners.
• Knowledge of the charity sector and understanding of UK charity regulations.
• Experience in fundraising, grant writing, or partnership-building within a non-profit context.
• Experience working in an agile, operational start-up mode.

Additional Information

• DBS Check: This role is subject to a Disclosure and Barring Service (DBS) check.
• Hours: Flexible working hours, including occasional weekend and evening work to support charity events and activities.

What’s in it for you

• Opportunity to increase your impact through ongoing rewards of Sadaqa Jaariya.
• 28 days annual leave (incl bank holidays).
• Prayer facilities.
• Opportunity to really make a difference.

How to apply

If this sounds like your kind of role, we’d love to hear from you.

Note: Zubeda Welcome reserves the right to extend or close this vacancy early without warning. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief or age.