At a Glance
- Tasks: Provide IT support, enhance systems, and collaborate on infrastructure.
- Company: Join a market-leading company at the forefront of its industry.
- Benefits: Enjoy 33 days of holiday and a permanent, full-time role.
- Other info: Flexible tasks aligned with your skillset and business needs.
- Why this job: Gain hands-on experience in a dynamic environment with growth opportunities.
- Qualifications: Solid troubleshooting skills and familiarity with SQL databases required.
The predicted salary is between 24000 - 36000 £ per year.
Our market-leading client is looking to recruit an experienced IT Support Engineer. This crucial role involves a blend of core IT support, in-house system enhancement, and infrastructure collaboration, partnering with both specialist external IT providers and internal teams to maintain the smooth running of vital operational technologies.
IT Support Engineer Skills / Background:
- Solid troubleshooting skills and experience in an IT helpdesk or technical support role (Essential)
- Familiarity with SQL databases
- Advantageous: Background in supporting or developing within a Microsoft .NET framework, particularly with C# and ASP.NET.
IT Support Engineer Role Responsibilities:
- Maintain, update, and enhance the internal Information Management System
- Provide first-line support for the on-site MRP system.
- Assist with the maintenance and troubleshooting of the SQL-based data warehouse.
- Provide hands-on IT support to end users across the site, in collaboration with the MSP.
- Collaborative oversight of our local IT infrastructure, including servers, network devices, and backup protocols (in conjunction with our MSP).
- Development and upkeep of internal IT knowledge resources and standard processes.
- Flexibility to undertake tasks aligned with their skillset and the evolving needs of the business.
Company Benefits:
- Permanent, Full-Time position (Monday-Friday, 39 hours per week)
- 33 days of holiday per year, including statutory holidays
This is a fantastic opportunity to work with an exciting business who are at the forefront of its industry.
IT Support Engineer in Telford employer: Greenfield I T Recruitment
Join a dynamic team in Telford as an IT Support Engineer, where you will enjoy a supportive work culture that prioritises employee growth and development. With 33 days of holiday and a focus on collaboration, this role offers a unique opportunity to enhance your skills while contributing to the success of a market-leading company at the forefront of its industry.
Contact Details:
Greenfield I T Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Telford
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as SQL databases and the Microsoft .NET framework. Having hands-on experience or projects that showcase your skills in C# and ASP.NET can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specifics of the IT Support Engineer role, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully troubleshot IT issues. Being able to articulate your problem-solving process will demonstrate your capability and confidence in handling the responsibilities of the role.
✨Tip Number 4
Show your enthusiasm for continuous learning and improvement in IT. Mention any relevant certifications or courses you've completed, especially those related to IT support or the technologies listed in the job description, to highlight your commitment to professional development.
We think you need these skills to ace IT Support Engineer in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT support, troubleshooting skills, and familiarity with SQL databases. Mention any experience with Microsoft .NET framework, C#, or ASP.NET if applicable.
Craft a Strong Cover Letter:Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills and experiences make you a great fit for maintaining and enhancing the internal Information Management System.
Showcase Problem-Solving Skills:In your application, provide examples of past situations where you successfully resolved technical issues. This will demonstrate your troubleshooting abilities and readiness for the role.
Highlight Collaboration Experience:Since the role involves working with both internal teams and external IT providers, mention any previous experiences where you collaborated effectively with others to achieve a common goal.
How to prepare for a job interview at Greenfield I T Recruitment
✨Showcase Your Troubleshooting Skills
Be prepared to discuss specific examples of how you've successfully resolved IT issues in the past. Highlight your problem-solving process and any tools or techniques you used to diagnose and fix problems.
✨Familiarise Yourself with SQL Databases
Since familiarity with SQL databases is essential for this role, brush up on your SQL knowledge. Be ready to answer questions about database management and possibly even demonstrate your skills during the interview.
✨Understand the Microsoft .NET Framework
If you have experience with C# and ASP.NET, make sure to mention it. Even if it's not a requirement, showing that you understand the framework can set you apart from other candidates.
✨Prepare Questions About Collaboration
This role involves working closely with both internal teams and external IT providers. Prepare thoughtful questions about how collaboration works within the company to show your interest in teamwork and communication.
