At a Glance
- Tasks: Support Oracle ERP Cloud Financials, troubleshoot issues, and enhance system functionality.
- Company: Join Greenergy, a leading international transportation fuel supplier committed to innovation.
- Benefits: Enjoy competitive salary, private medical insurance, enhanced pension, and generous holiday allowance.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while supporting sustainable energy solutions.
- Qualifications: Experience with Oracle ERP Cloud Financials and strong analytical skills required.
The predicted salary is between 60750 - 74250 £ per year.
Greenergy delivers safe, efficient and reliable fuel solutions to customers across road, aviation and marine sectors. As an international transportation fuel supplier, we combine traditional and renewable energy solutions to support our customers through the energy transition. Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to supply transport fuels in the UK, Ireland and Canada, as well as being a leading European manufacturer of waste-based renewables.
Do you have experience supporting Oracle ERP Cloud Financials and enjoy getting to the root of system issues while working closely with users and stakeholders? We’re looking for a practical and collaborative Oracle Support Analyst to join our Manchester-based team. You’ll support the day-to-day running of Oracle ERP Cloud Financials, troubleshoot incidents, manage service requests and help maintain and improve the system as business requirements develop. You’ll also contribute to system enhancements, testing, quarterly Oracle updates and functional documentation, while working with technical teams on areas such as integrations and BI reporting. This role would suit someone with solid Oracle ERP Cloud Financials experience who is organised, analytical and keen to build their knowledge across a broad Oracle environment.
Key Responsibilities
- Provide functional support for Oracle ERP Cloud Financials, resolving incidents and service requests within agreed service levels.
- Configure and support Oracle ERP Cloud Financial modules, including: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management, Fixed Assets, Expenses, Procurement, Projects.
- Gather and analyze business requirements and translate them into functional solutions.
- Support system enhancements, testing, User Acceptance Testing (UAT), deployments and Oracle quarterly updates.
- Work with technical teams on integrations, BI reports.
- Produce functional documentation, knowledge articles and user guidance.
- Manage Oracle Service Requests (SRs) and liaise with Oracle Support on product or MCS support tickets where required.
- Provide functional support during month-end and year-end financial close periods, ensuring critical Finance issues are resolved within agreed service levels.
Skills, Knowledge and Expertise
- Essential: Previous experience supporting Oracle ERP Cloud Financials.
- Strong functional knowledge of GL, AP, AR, Cash Management, Fixed Assets, Expenses, Procurement and Projects.
- Experience supporting Oracle ERP Cloud in a BAU production environment.
- Strong analytical, troubleshooting and stakeholder management skills.
- Excellent communication and customer service skills.
- Strong analytical and problem-solving abilities.
- Organised with the ability to manage multiple priorities.
- Proactive, collaborative and committed to continuous improvement.
- Desirable: Experience with Oracle Integration Cloud (OIC), REST/SOAP APIs or SQL is desirable.
- Oracle Cloud ERP Financials certification.
- Experience supporting multinational Oracle ERP Cloud environments.
- Experience with Oracle BI Publisher and Oracle quarterly release management.
- Oracle Certifications.
Benefits
- Competitive compensation: Enjoy a competitive salary, enhanced by a discretionary bonus scheme that rewards both business and individual performance.
- Private medical insurance: Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
- Enhanced company pension: Secure your future with enhanced company pension contributions that support your long-term financial goals.
- Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme.
- Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest free season ticket loan.
- Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives.
- Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays.
- Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
- Employee discount platform: Access exclusive discounts through our employee discount platform.
- Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most.
Greenergy are proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff. We believe that diversity and inclusion among our colleagues is critical to our success as a global company. Employment at Greenergy is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage and civil partnerships.
Oracle Support Analyst in Manchester employer: Greenergy
Greenergy in Tamworth is an excellent employer, offering a dynamic work environment where employees can thrive in their roles as Fleet Operations Support Specialists. With a strong focus on employee well-being, the company provides competitive salaries, private medical insurance, and enhanced pension contributions, alongside generous leave policies that promote a healthy work-life balance. The culture at Greenergy encourages professional growth and development, making it a rewarding place for those looking to make a meaningful impact in fleet operations.
StudySmarter Expert Advice🤫
We think this is how you could land Oracle Support Analyst in Manchester
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Greenergy or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Greenergy.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Greenergy.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Greenergy that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Oracle Support Analyst in Manchester
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Greenergy.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Greenergy and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Greenergy
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Greenergy uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
