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- Tasks: Assist customers, manage bike servicing, and handle enquiries in a vibrant community hub.
- Company: Greener Kirkcaldy, a charity focused on climate action and community support.
- Benefits: Flexible hours, training opportunities, generous leave, and a supportive team culture.
- Why this job: Join a passionate team making a real difference in your community and the environment.
- Qualifications: Customer service skills; interest in cycling and sustainability is a plus.
- Other info: Part-time role with potential for growth and development in cycle mechanics.
The predicted salary is between 10 - 13 £ per hour.
Greener Kirkcaldy is a community-led charity working locally to bring people together, take positive action on the climate emergency and support people through fuel poverty and food insecurity. We deliver a range of projects, events and skills training to achieve the needs and goals of local people – building resilience as a community and working towards a future where everyone can live better and tread more lightly on our planet.
Based in the heart of Kirkcaldy – with a community building, training kitchen, bike shop and garden – we carry out activities across Kirkcaldy and work with partners to deliver projects across Fife. Greener Kirkcaldy has delivered cycling activities, including training and group rides, since 2017. We opened Lang Toun Cycles, our Community Bike Shop, in 2020, with the aim to develop a thriving social enterprise that sits alongside our wider work to promote cycling in Kirkcaldy and help people reduce their car use. Lang Toun Cycles is now part of our Active Travel Hub – a one-stop shop where local people can get support on active and sustainable travel, as well as buy cycling accessories, hire from one of our bike libraries, or bring their bike for servicing and repair.
The Active Travel Team currently consists of our Active Travel Project Manager, Cycle Workshop and Retail Coordinator, Cycle Mechanics and Cycling Outreach Development Workers, plus volunteers who assist in activities.
The Active Travel Hub Shop Assistant will be part of a small team working within the Active Travel Hub on Saturdays. This is a customer service and administrative role, helping to manage cycle servicing and repairs, bike hires and loans, and handling enquiries. There is an opportunity to be trained in cycle mechanics and assist with servicing and repair of bikes, if that is of interest. This is a part-time (seven hours per week) post. You must be able to work Saturdays.
We will provide full training and you will be supported by a great team. We want our town to be a good place to live and work. We believe in a future where everyone has a say in what happens locally, people are working together to protect our environment and those in hardship are supported to live well. That includes our staff and volunteers.
Working at Greener Kirkcaldy involves being part of a positive, collaborative and social team. Our culture is really important to us. We promote equality, diversity and openness. We have a strong focus on staff wellbeing and development and encourage staff initiative and ideas.
Benefits of working for Greener Kirkcaldy
- Flexible and hybrid working
- Enhanced maternity, paternity and sick pay
- Excellent wellbeing, training and development opportunities
- Generous annual leave, with the flexibility to take time off at times that matter most to you
- Social events
Diversity and inclusion
We want Greener Kirkcaldy to be an inclusive and diverse charity where everyone feels supported, valued and able to be themselves. We take part in Fife Centre for Equalities’ Equality Pathfinders programme. We also take part in the Race Equality Environmental Programme facilitated by CEMVO Scotland. Our Equalities Action Plan sets out the steps we are taking to improve diversity and inclusion.
To achieve our vision of Kirkcaldy as a greener and fairer place to live, we need a diverse team. We encourage applications from people of any background. We know that our sector particularly lacks staff and volunteers with Minority Ethnic backgrounds and disabled people. If you identify as Minority Ethnic or have a disability, we welcome your application.
If you need additional support to apply or take part in the recruitment process, please contact our Office Manager Dianne Girvan. Email dianne@greenerkirkcaldy.org.uk.
How to apply
Application forms should be submitted to jobs@greenerkirkcaldy.org.uk by 5pm on Sunday 22nd March 2026. All applicants must use the application form – we will not accept CVs. Interviews will be held on Wednesday 4th April 2026. These are in person at the Greener Kirkcaldy Active Travel Hub, 245 High Street, Kirkcaldy, KY1 1JF.
Active Travel Hub Shop Assistant in Kirkcaldy employer: Greener Kirkcaldy
Contact Detail:
Greener Kirkcaldy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Active Travel Hub Shop Assistant in Kirkcaldy
✨Tip Number 1
Get to know Greener Kirkcaldy and their mission! Familiarise yourself with their projects and values, especially around sustainability and community support. This will help you connect during your interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As an Active Travel Hub Shop Assistant, you'll be interacting with the public a lot. Think about how you can provide excellent service and support to customers looking for bike repairs or rentals. Maybe even role-play some scenarios with a friend!
✨Tip Number 3
Show your enthusiasm for cycling and active travel! If you have any personal experiences or stories related to biking, share them during your interview. It’ll demonstrate your passion and commitment to the role and the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re following the process as outlined by Greener Kirkcaldy, which is always a good look!
We think you need these skills to ace Active Travel Hub Shop Assistant in Kirkcaldy
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to learn about Greener Kirkcaldy and our mission. Understanding our values and projects will help you tailor your application to show how you can contribute to our community-focused goals.
Follow the Application Guidelines: Make sure to use the application form provided on our website. We won't accept CVs, so stick to the format we've requested. This shows us that you can follow instructions and are genuinely interested in the role.
Show Your Passion for Active Travel: In your application, highlight any experience or interest you have in cycling or sustainable travel. We love to see candidates who share our enthusiasm for promoting greener transport options in Kirkcaldy!
Be Yourself: We value diversity and want to hear your unique voice. Don’t be afraid to let your personality shine through in your application. Share your ideas and how you can contribute to our positive team culture!
How to prepare for a job interview at Greener Kirkcaldy
✨Know Your Stuff About Active Travel
Before the interview, brush up on your knowledge of active travel and sustainable transport. Familiarise yourself with Greener Kirkcaldy's projects and how they impact the community. This will show your genuine interest in the role and the organisation.
✨Showcase Your Customer Service Skills
As a Shop Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. Highlighting these skills will demonstrate that you're a great fit for the team.
✨Be Ready to Discuss Teamwork
Greener Kirkcaldy values collaboration, so be prepared to talk about your experience working in teams. Think of specific instances where you contributed to a group project or supported your colleagues, as this aligns with their positive and social team culture.
✨Express Your Willingness to Learn
Since there's an opportunity for training in cycle mechanics, express your enthusiasm for learning new skills. Share any relevant experiences where you've taken the initiative to learn something new, showing that you're adaptable and eager to grow within the role.