At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations and happy customers.
- Company: Join Hungry Horse, where community spirit and great food come together.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Flexible shifts and the chance to earn bonuses for referrals.
- Why this job: Make a real impact by creating memorable experiences for guests.
- Qualifications: Strong attention to detail and a positive, team-oriented attitude.
The predicted salary is between 22000 - 28000 € per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
We’re all about rewarding our team’s hard work, that’s why:
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Team Leader, you will:
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the hotel is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring:
- A great eye for detail, making sure every room is made to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Hotel Team Leader in Wigan employer: Greene King
At Hungry Horse, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the heart of everything we do. As a Team Leader, you'll benefit from competitive salaries, extensive training opportunities, and generous discounts across our brands, all while enjoying a supportive environment that prioritises your well-being and career growth. Join us in creating memorable experiences for our guests while developing your skills in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Team Leader in Wigan
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to keep things running smoothly.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone for the rest of the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hotel Team Leader in Wigan
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any previous experience where you've led a team or taken charge. We want to see how you can inspire others and keep everything running smoothly, just like you would in the role of Team Leader.
Be Customer-Focused:Remember, our customers are at the heart of what we do! Use your application to demonstrate your commitment to providing excellent service and creating memorable experiences for guests. Share any relevant examples that showcase your customer service skills.
Keep It Professional Yet Personal:While we love a friendly tone, it’s important to maintain professionalism in your application. Let your personality shine through, but ensure your language is appropriate and reflects the values of our brand. We’re looking for someone who can connect with both the team and our customers!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you’ll have access to all the information about the role and our company. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully led a team in the past, highlighting your ability to motivate and support others while maintaining high standards.
✨Know the Company Culture
Familiarise yourself with Hungry Horse's values and culture. Understanding their commitment to community spirit and customer service will help you align your answers with what they’re looking for. Be ready to discuss how you can contribute to this environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in busy situations. Think of scenarios where you had to think on your feet or resolve conflicts. Practising these responses will show that you're ready to handle the challenges of a fast-paced hotel environment.
✨Emphasise Your Attention to Detail
Since the role requires a great eye for detail, be prepared to discuss how you ensure quality in your work. Whether it’s about room preparation or customer service, share examples that showcase your meticulous nature and commitment to excellence.
