At a Glance
- Tasks: Keep guest rooms and public areas spotless while ensuring a welcoming atmosphere.
- Company: Join Chef & Brewer, a collection of unique country-style pubs.
- Benefits: Enjoy competitive pay, discounts, and support for your well-being.
- Other info: Great career growth opportunities and flexible working arrangements.
- Why this job: Make every guest's experience memorable in a friendly, team-oriented environment.
- Qualifications: A passion for service and a positive attitude are essential.
The predicted salary is between 24960 - 27000 £ per year.
You would be responsible for maintaining the cleanliness, appearance and comfort of guest rooms and public areas. This role ensures that all areas meet the hotel's quality, safety and hygiene standards.
Qualifications:
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A willingness to learn and expand your skills.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
You will receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program - mental health, well-being, financial, and legal support.
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend - earn up to £1,500 for referring someone who is placed.
- Wagestream - access your wage before payday.
- Retail discounts - receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Hotel Staff Housekeeping in Whickham employer: Greene King
At Chef & Brewer, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With competitive salaries, extensive training opportunities, and generous discounts for staff and their families, we ensure that our team members feel valued and empowered to provide memorable experiences for our guests in our beautiful country-style pubs. Join us to be part of a passionate team where your contributions truly matter and where you can thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Staff Housekeeping in Whickham
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Hotel Staff Housekeeping in Whickham
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Greene King, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Greene King.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Greene King!
How to prepare for a job interview at Greene King
✨Know Your Menu
Before heading into your interview at Greene King, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Greene King. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Greene King!
