At a Glance
- Tasks: Create unforgettable moments for guests and ensure a warm welcome throughout the night.
- Company: Join Chef & Brewer, a collection of unique country-style pubs.
- Benefits: Competitive salary, discounts on food and drinks, and career development opportunities.
- Other info: Enjoy flexible hours and access to mental health support.
- Why this job: Be part of a fun team and make every guest feel at home.
- Qualifications: Great customer service skills and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
This hotel role is for a Night Porter. As a Night Porter, you'll be key to creating unforgettable moments for customers, dealing with any possible events during the late hours or helping guests to their room after a long day. You'll keep the perfect customer service flowing throughout the night.
You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. Provide customers with a heartfelt and memorable experience each and every time they visit. Meet and greet our customers and check them into their hotel room upon arrival. Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. Able to do all this as a lone worker. Willingness to learn and expand your skills. Have a great eye for detail, making sure every guest feels at home. A passion for giving great service and making sure every customer receives a warm welcome. A positive can-do attitude and be a real team player.
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
You'll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Please note this role is for over 18's only.
Night Porter in Ware employer: Greene King
At Chef & Brewer, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member can thrive. As a Night Porter, you'll not only enjoy competitive pay and generous discounts but also have access to extensive training and development opportunities that pave the way for your career growth. Join us in creating memorable experiences for our guests in our beautifully located pubs, where your passion for service will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Ware
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Greene King. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Greene King
Don't be shy about reaching out to Greene King directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Ware
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Greene King and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Greene King
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
