At a Glance
- Tasks: Create unforgettable moments for customers while serving food and drinks.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support.
- Why this job: Be part of a fun, inclusive team with opportunities for growth and development.
- Qualifications: No experience needed; just a willingness to learn and a positive attitude.
- Other info: Flexible hours with evening and weekend shifts available.
As Waiting Staff, you will be key to creating unforgettable moments for customers, whether you’re putting a smile on customers’ faces or recommending meals off the menu. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Wage Stream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
As Waiting Staff, you will...
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Know the menu inside out, offering recommendations to customers
- Greet, serve food, and look after our customers whilst they dine with us
- Assist the bar in preparing drinks that meets specs and customer expectations
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
What you’ll bring…
- Willingness to learn and expand your skills
- Have a great eye for detail, making sure every pint is poured to perfection
- A passion for giving great service and making sure every customer receives a warm welcome
- A positive can-do attitude and be a real team player
Experience is preferred but not essential. Must be available to work evenings and weekends, sometimes until close.
Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at Greene King pubs. Knowing the ins and outs of what you’ll be serving will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from past experiences. Whether it’s a time you went above and beyond for a customer or handled a difficult situation, these stories can highlight your suitability for the Waiting Staff position.
✨Tip Number 3
Show your enthusiasm for teamwork. Since this role involves working closely with others, mentioning your ability to collaborate and support your colleagues can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability openly. Since the job requires evening and weekend shifts, being flexible and willing to work during these times can make you a more attractive candidate.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greene King is looking for in their Waiting Staff. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Include specific examples of how you've provided excellent service or worked as part of a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Greene King and how you can contribute to creating memorable experiences for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Greene King
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to discuss dishes and make recommendations will show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Showcase Your People Skills
As waiting staff, you'll be interacting with customers constantly. Be prepared to share examples of how you've provided great service in the past or how you handle difficult situations with a positive attitude.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share experiences where you've collaborated with others to achieve a common goal, as this role requires a strong sense of teamwork.
✨Exude Positivity and Enthusiasm
A positive can-do attitude is essential in hospitality. During the interview, let your enthusiasm shine through. Smile, engage with the interviewer, and express your passion for creating memorable experiences for customers.