At a Glance
- Tasks: Lead a dynamic team, ensuring smooth shifts and happy customers.
- Company: Join Hungry Horse, where community spirit and great food come together.
- Benefits: Competitive salary, discounts on food and drink, and career development opportunities.
- Why this job: Make a real impact by creating memorable experiences for customers.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Enjoy a vibrant work environment with plenty of fun events.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Team Leader in Trowbridge employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Trowbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hungry Horse's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to keep things running smoothly.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you’ve created memorable experiences for customers in the past. Remember, at Hungry Horse, keeping customers happy is key, so let your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hungry Horse family. Let’s get you that Team Leader role!
We think you need these skills to ace Team Leader in Trowbridge
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or taken charge. We want to see how you can inspire others and keep everything running smoothly, just like a well-oiled machine!
Keep It Personal: Don’t just send in a generic application! Tailor your cover letter to reflect why you’re excited about the Team Leader role at Hungry Horse. Share your passion for creating memorable experiences for customers and how you embody our community spirit.
Be Detail-Oriented: We love a keen eye for detail! Make sure your application is free from typos and errors. A polished application shows us that you care about quality and are ready to set high standards for your team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Hungry Horse!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Hungry Horse. Understand their values, community involvement, and what makes them unique. This will not only impress the interviewers but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept the team motivated and ensured customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to think on your feet during busy shifts. Be ready to explain how you handled challenges while maintaining high standards and a positive atmosphere.
✨Emphasise Your Customer Service Experience
Customer experience is key at Hungry Horse. Share specific instances where you went above and beyond to ensure customers had a memorable visit. This will show that you understand the importance of creating a welcoming environment and can lead your team in doing the same.