At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations and happy customers.
- Company: Join Hungry Horse, where community spirit and great food come together.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Flexible shifts and a fun work environment with plenty of perks.
- Why this job: Be a key player in creating memorable experiences for our guests.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Team Leader in Thetford employer: Greene King
At Hungry Horse, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and community spirit thrive. With competitive salaries, extensive training and development opportunities, and generous discounts for you and your loved ones, we ensure our team members feel valued and supported. Join us in creating memorable experiences for our customers while enjoying the benefits of a rewarding career in a lively pub environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Thetford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Hungry Horse. Check out their social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate how you can keep things running smoothly, just like they want.
✨Tip Number 3
Show off your customer service skills! Since keeping customers happy is key, prepare to discuss how you've gone above and beyond for customers in previous roles. This will highlight your ability to create memorable experiences, which is exactly what Hungry Horse is all about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So, get your application in and let’s make this happen!
We think you need these skills to ace Team Leader in Thetford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a great experience for our customers and leading a team.
Tailor Your CV:Make sure your CV is tailored to the Team Leader position. Highlight any relevant experience you have in leading teams or working in busy environments. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure you communicate your key achievements and experiences without fluff. It helps us get to know you better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Hungry Horse. Understand their values, community involvement, and what makes them unique. This will not only impress the interviewers but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept morale high and ensured customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like a busy shift or a dissatisfied customer. Think of scenarios where you’ve had to think on your feet and adapt quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Your Customer Service Skills
Customer experience is key at Hungry Horse. Be ready to discuss how you create memorable experiences for customers. Share stories that showcase your attention to detail and your commitment to providing excellent service, as this will resonate well with the interviewers.
