At a Glance
- Tasks: Lead a vibrant team, ensure smooth bar operations, and deliver top-notch customer experiences.
- Company: Join a leading pub company known for its lively atmosphere and great service.
- Benefits: Enjoy training opportunities, discounts, and supportive employee programmes.
- Why this job: Be part of a fun environment where your leadership makes a real difference.
- Qualifications: Looking for positive, detail-oriented individuals with excellent customer service skills.
- Other info: Part-time role with flexible hours and growth potential.
The predicted salary is between 13000 - 16000 £ per year.
A leading pub company is seeking a Team Leader in Thatcham to ensure smooth operations and maintain high customer satisfaction. The role includes leading the team, resolving issues, and maintaining a clean environment.
Ideal candidates will exhibit attention to detail, a positive attitude, and exceptional customer service skills.
This part-time position offers a range of benefits including training opportunities, discounts, and employee support programs.
Shift Leader - Bar Service & Customer Experience in Thatcham employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Bar Service & Customer Experience in Thatcham
✨Tip Number 1
Get to know the pub scene in Thatcham! Familiarise yourself with local pubs and their customer service styles. This will help you stand out during interviews by showing your passion for the industry.
✨Tip Number 2
Practice your leadership skills! Whether it's through volunteering or taking charge in group projects, demonstrate your ability to lead a team effectively. We all know that a positive attitude goes a long way!
✨Tip Number 3
Network like a pro! Connect with current or former employees of the pub company on LinkedIn. They can provide insider tips and might even refer you for the position. It’s all about who you know!
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Shift Leader - Bar Service & Customer Experience in Thatcham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience leading a team. We want to see how you’ve motivated others and handled challenges in a bar or customer service setting.
Emphasise Customer Service: Since this role is all about customer experience, share specific examples of how you've gone above and beyond for customers in the past. We love seeing that passion for service!
Attention to Detail Matters: In your application, don’t forget to mention your attention to detail. Whether it’s maintaining cleanliness or ensuring smooth operations, we want to know how you keep everything running like clockwork.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Greene King
✨Know the Company
Before your interview, do a bit of research on the pub company. Understand their values, mission, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you can motivate and support your colleagues.
✨Emphasise Customer Service
Exceptional customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Highlight your attention to detail and positive attitude, as these traits are crucial for maintaining high customer satisfaction.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.