Team Leader

Team Leader

Stoke-on-Trent Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure smooth shifts and happy customers.
  • Company: Join Farmhouse Inns, known for quality food and generous portions.
  • Benefits: Enjoy competitive pay, discounts, and access to mental health support.
  • Why this job: Be part of a supportive culture with career growth and training opportunities.
  • Qualifications: Bring a positive attitude, attention to detail, and team spirit.
  • Other info: Earn up to £1,500 for referring friends and access wages before payday.

The predicted salary is between 24000 - 36000 £ per year.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Pub & Carvery, where whatever the weather or occasion, we’ve got something for everyone with our mix of carvery and classic pub food washed down with a tasty tipple. Our carveries include a choice of three 14-hour slow-cook meats and a selection of potatoes and seasonal vegetables where our customers can pile their plates as high as they like.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

  • The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring

  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and be a real team player.

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Team Leader employer: Greene King

At Farmhouse Inns, we pride ourselves on creating a supportive and rewarding work environment where our Team Leaders can thrive. With competitive salaries, extensive training opportunities, and generous discounts for you and your loved ones, we ensure that our employees feel valued and empowered to grow their careers within our renowned brands. Join us in a culture that celebrates hard work and dedication, all while serving up delicious, quality food in a vibrant setting.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Showcase your leadership skills during the interview. Be prepared to share specific examples of how you've successfully led a team in the past, especially in high-pressure situations. This will demonstrate your ability to maintain high standards and keep the team motivated.

✨Tip Number 2

Familiarise yourself with Farmhouse Inns' values and customer service philosophy. During your discussions, reference how your personal values align with theirs, particularly around providing memorable customer experiences. This connection can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss how you handle conflict and resolve issues within a team. As a Team Leader, you'll need to demonstrate your problem-solving skills and ability to keep the shift running smoothly, even when challenges arise.

✨Tip Number 4

Research the latest trends in the hospitality industry, particularly around customer service and team management. Being knowledgeable about current practices can help you engage in meaningful conversations during your interview and show that you're proactive about your professional development.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service Excellence
Team Coordination
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Conflict Resolution
Time Management
Positive Attitude
Ability to Work Under Pressure
Organisational Skills
Empathy and Emotional Intelligence

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership roles, customer service, and team coordination. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team effectively.

Write a Strong Cover Letter: In your cover letter, express your passion for providing excellent customer service and your commitment to leading a team. Share specific examples of how you've successfully managed teams or improved customer experiences in previous roles.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.

How to prepare for a job interview at Greene King

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support your colleagues.

✨Emphasise Customer Service

Farmhouse Inns values customer experience highly. Be prepared to discuss how you would ensure customers have a memorable visit. Share specific instances where you went above and beyond to provide excellent service.

✨Demonstrate Problem-Solving Abilities

The role requires quick thinking and adaptability, especially during busy shifts. Prepare to discuss scenarios where you've effectively resolved issues or managed conflicts within a team, showcasing your ability to maintain a calm and efficient environment.

✨Exhibit a Positive Attitude

A positive attitude is essential for fostering team spirit. During the interview, convey your enthusiasm for the role and the company. Share how you encourage positivity among your team members, even during challenging times.

Team Leader
Greene King
Location: Stoke-on-Trent

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