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- Tasks: Lead a team to ensure smooth shifts and happy customers.
- Company: Join Greene King, a collection of unique country-style pubs offering a home away from home.
- Benefits: Enjoy competitive salary, discounts, career development, and mental health support.
- Why this job: Be part of a vibrant team, delivering memorable experiences in a relaxed pub environment.
- Qualifications: Must be detail-oriented, adaptable, and a positive team player with great service skills.
- Other info: Earn up to ÂŁ1,500 for referring friends and access wages before payday.
The predicted salary is between 21000 - 41000 ÂŁ per year.
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As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, General Business, and Management
-
Industries
Food and Beverage Services, Hospitality, and Retail
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding their commitment to customer service and team dynamics will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in the past. This will demonstrate your capability to lead by example, which is crucial for the Team Leader role.
✨Tip Number 3
Research the specific location of the pub you'll be applying to. Knowing the local clientele and any unique aspects of that pub can give you an edge in understanding how to enhance customer experiences.
✨Tip Number 4
Network with current or former employees of Greene King. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Team Leader position.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, customer service, and team coordination. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully led teams in the past and how you can contribute to Greene King's success.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead by example. Share specific instances where you've successfully managed a team or resolved conflicts, showcasing your leadership style and how it aligns with the company's values.
✨Emphasise Customer Service
Highlight your commitment to providing exceptional customer experiences. Prepare examples of how you've gone above and beyond to ensure customer satisfaction, as this role heavily focuses on maintaining high standards for guests.
✨Be Ready for Problem-Solving
Expect questions about how you would handle challenges during busy shifts. Think of scenarios where you've had to think on your feet and adapt quickly, and be ready to discuss these in detail.
✨Demonstrate a Positive Attitude
A positive can-do attitude is essential for this role. Be sure to convey your enthusiasm for the position and the company, and express your willingness to support your team and contribute to a positive work environment.
