Team Leader

Team Leader

Glasgow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Greene King

At a Glance

  • Tasks: Lead the team, ensure smooth operations, and provide excellent customer experiences.
  • Company: Join Hungry Horse, where community spirit and great food come together.
  • Benefits: Enjoy a competitive salary, discounts, and access to mental health support.
  • Why this job: Be part of a vibrant culture with opportunities for career growth and community impact.
  • Qualifications: A positive attitude, attention to detail, and strong teamwork skills are essential.
  • Other info: Earn up to £1,500 by referring friends and access wages before payday.

The predicted salary is between 24000 - 36000 £ per year.

As a Team Leader, you\’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You\’ll make sure the team maintain high standards and that our customers are kept happy.Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.We\’re all about rewarding our team\’s hard work, that\’s why you\’ll receive a competitive salary, pension contribution as well as:The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.Free employee assistance program – mental health, well-being, financial, and legal support because you matter!Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!Wagestream – access your wage before payday for when life happens.Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…Qualifications Provide customers with a heartfelt and memorable experience each and every time they visit.Deputise for the management team and resolve any issues that arise in their absence.Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.What You\’ll Bring A great eye for detail, making sure every pint is poured to perfection.Be a role model to the team on giving great service and making sure every customer receives a warm welcome.An ability to think on your feet and adapt to whatever challenges arise during a busy shift.A positive can-do attitude and be a real team player.

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Team Leader employer: Greene King

At Hungry Horse, we pride ourselves on being an exceptional employer that values teamwork and community spirit. As a Team Leader, you'll enjoy a competitive salary, generous discounts for you and your loved ones, and extensive training opportunities to help you grow in your career. Our vibrant work culture fosters camaraderie and support, making every shift not just a job, but a rewarding experience where you can truly make a difference.
Greene King

Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Hungry Horse's values and community initiatives. Showing that you understand and align with their mission can set you apart during the interview process.

✨Tip Number 2

Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight how you've successfully managed teams or resolved conflicts, as this will resonate well with the role of a Team Leader.

✨Tip Number 3

Prepare to discuss how you would handle busy shifts and maintain high standards. Think of strategies you’ve used in the past to ensure smooth operations and customer satisfaction.

✨Tip Number 4

Showcase your passion for customer service. Be ready to explain how you create memorable experiences for customers, as this is a key aspect of the Team Leader role at Hungry Horse.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service Excellence
Team Coordination
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Conflict Resolution
Time Management
Organisational Skills
Positive Attitude
Ability to Work Under Pressure
Knowledge of Health and Safety Regulations
Empathy and Emotional Intelligence

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Hungry Horse is looking for in a Team Leader. Highlight your leadership skills and experience in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, especially in team management and customer service. Use specific examples that demonstrate your ability to lead and maintain high standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to providing excellent customer experiences. Mention how you can contribute to the community spirit that Hungry Horse values.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Team Leader role.

How to prepare for a job interview at Greene King

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support your colleagues.

✨Emphasise Customer Service

Since the role involves providing a memorable experience for customers, be prepared to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction.

✨Demonstrate Problem-Solving Skills

The ability to think quickly and adapt to challenges is key in a busy environment. Prepare to discuss scenarios where you've effectively resolved issues or managed conflicts within a team.

✨Highlight Your Team Spirit

A strong team spirit is essential for this role. Be ready to talk about how you contribute to a positive team atmosphere and how you support your colleagues, especially during busy shifts.

Team Leader
Greene King
Location: Glasgow
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