Team Leader

Team Leader

Glasgow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure smooth operations, and provide excellent customer experiences.
  • Company: Join Hungry Horse, where community spirit and great food come together.
  • Benefits: Enjoy a competitive salary, discounts, and access to mental health support.
  • Why this job: Be part of a vibrant culture with opportunities for career growth and community impact.
  • Qualifications: A positive attitude, attention to detail, and strong teamwork skills are essential.
  • Other info: Earn up to £1,500 by referring friends and access wages before payday.

The predicted salary is between 24000 - 36000 £ per year.

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As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs like clockwork! You’ll ensure the team maintains high standards and that our customers are kept happy.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high. Our pubs bring families and friends together, from footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we love to serve community spirit by supporting causes that matter to our customers.

We’re all about rewarding our team’s hard work, that’s why…

  • You’ll receive a competitive salary, pension contribution, and additional benefits:
  • The opportunity to further your career across our well-known brands, with training and development at every level.
  • Discount of 33% for you and 15% for your loved ones on all our brands, so you can enjoy your favorite food and drink at a discount.
  • Free employee assistance program providing mental health, well-being, financial, and legal support.
  • Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels, for a weekend getaway.
  • Refer a friend and earn up to £1,500 when they are placed.
  • Wagestream – access your wages before payday for life\’s needs.
  • Retail discounts, including up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each visit.
  • Deputise for the management team and resolve issues in their absence.
  • Help organise and coordinate the team during busy shifts, ensuring smooth operations.
  • Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

  • A keen eye for detail, ensuring every pint is poured perfectly.
  • Be a role model in providing excellent service and a warm welcome.
  • Ability to think quickly and adapt to challenges during busy shifts.
  • A positive attitude and strong team spirit.

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Team Leader employer: Greene King

At Hungry Horse, we pride ourselves on being an exceptional employer that values teamwork and community spirit. As a Team Leader, you'll enjoy a competitive salary, generous discounts for you and your loved ones, and extensive training opportunities to help you grow in your career. Our vibrant work culture fosters camaraderie and support, making every shift not just a job, but a rewarding experience where you can truly make a difference.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Hungry Horse's values and community initiatives. Showing that you understand and align with their mission can set you apart during the interview process.

✨Tip Number 2

Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight how you've successfully managed teams or resolved conflicts, as this will resonate well with the role of a Team Leader.

✨Tip Number 3

Prepare to discuss how you would handle busy shifts and maintain high standards. Think of strategies you’ve used in the past to ensure smooth operations and customer satisfaction.

✨Tip Number 4

Showcase your passion for customer service. Be ready to explain how you create memorable experiences for customers, as this is a key aspect of the Team Leader role at Hungry Horse.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service Excellence
Team Coordination
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Conflict Resolution
Time Management
Organisational Skills
Positive Attitude
Ability to Work Under Pressure
Knowledge of Health and Safety Regulations
Empathy and Emotional Intelligence

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Hungry Horse is looking for in a Team Leader. Highlight your leadership skills and experience in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, especially in team management and customer service. Use specific examples that demonstrate your ability to lead and maintain high standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to providing excellent customer experiences. Mention how you can contribute to the community spirit that Hungry Horse values.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Team Leader role.

How to prepare for a job interview at Greene King

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support your colleagues.

✨Emphasise Customer Service

Since the role involves providing a memorable experience for customers, be prepared to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction.

✨Demonstrate Problem-Solving Skills

The ability to think quickly and adapt to challenges is key in a busy environment. Prepare to discuss scenarios where you've effectively resolved issues or managed conflicts within a team.

✨Highlight Your Team Spirit

A strong team spirit is essential for this role. Be ready to talk about how you contribute to a positive team atmosphere and how you support your colleagues, especially during busy shifts.

Team Leader
Greene King
Location: Glasgow

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