Team Leader

Team Leader

Peebles Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure smooth shifts and happy customers.
  • Company: Join Greene King pubs, the heart of local communities and great gatherings.
  • Benefits: Enjoy competitive pay, discounts, career growth, and mental health support.
  • Why this job: Be part of a vibrant culture that values teamwork and community impact.
  • Qualifications: Bring a positive attitude, attention to detail, and a knack for customer service.
  • Other info: Earn up to £1,500 for referring friends and access wages before payday.

The predicted salary is between 24000 - 36000 £ per year.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
  • Qualifications

    As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
  • What you’ll bring…

  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and be a real team player.
  • Team Leader employer: Greene King

    At Greene King, we pride ourselves on being a cornerstone of the community, offering a vibrant work culture where teamwork and customer satisfaction are paramount. As a Team Leader, you'll benefit from competitive pay, extensive career development opportunities through our apprenticeship programmes, and generous discounts across our brands, all while enjoying a supportive environment that prioritises your well-being and growth.
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    Contact Detail:

    Greene King Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Team Leader

    ✨Tip Number 1

    Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've successfully led a team in the past, especially in high-pressure situations. This will demonstrate your ability to keep things running smoothly.

    ✨Tip Number 2

    Familiarise yourself with Greene King's values and community focus. During your conversation, mention how you align with their mission of being a local hub and how you can contribute to creating memorable experiences for customers.

    ✨Tip Number 3

    Prepare to discuss your problem-solving abilities. Think of scenarios where you've had to resolve issues quickly and effectively, as this is crucial for a Team Leader role. Highlight your adaptability and quick thinking.

    ✨Tip Number 4

    Demonstrate your passion for customer service. Share stories that illustrate your commitment to providing excellent service and how you inspire your team to do the same. This will show that you understand the importance of customer satisfaction.

    We think you need these skills to ace Team Leader

    Leadership Skills
    Customer Service Excellence
    Team Coordination
    Problem-Solving Skills
    Attention to Detail
    Adaptability
    Communication Skills
    Time Management
    Conflict Resolution
    Positive Attitude
    Ability to Work Under Pressure
    Organisational Skills
    Empathy
    Decision-Making Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, customer service, and team coordination. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team effectively.

    Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully led teams or resolved issues in previous roles.

    Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.

    How to prepare for a job interview at Greene King

    ✨Show Your Leadership Skills

    As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support your colleagues.

    ✨Emphasise Customer Service

    Greene King values customer satisfaction highly. Be prepared to discuss your approach to providing excellent service and how you would ensure every customer leaves with a memorable experience. Use specific examples from your previous roles.

    ✨Demonstrate Problem-Solving Abilities

    The role requires quick thinking and adaptability. Prepare to discuss situations where you've had to resolve issues on the spot. This will show that you can handle the pressures of a busy shift effectively.

    ✨Exude a Positive Attitude

    A positive can-do attitude is essential for this role. Make sure to convey your enthusiasm for the position and the company during the interview. A genuine smile and a friendly demeanour can go a long way in making a great impression.

    Team Leader
    Greene King
    Location: Peebles
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