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- Tasks: Lead a team to ensure smooth operations and happy customers.
- Company: Join Greene King pubs, the heart of local communities and great gatherings.
- Benefits: Enjoy competitive pay, discounts, career growth, and mental health support.
- Why this job: Be part of a vibrant culture that values teamwork and community spirit.
- Qualifications: Bring a positive attitude, attention to detail, and a knack for customer service.
- Other info: Earn up to £1,500 for referring friends and access wages before payday.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you\’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You\’ll make sure the team maintain high standards and that our customers are kept happy.
Company DescriptionJoin us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional InformationWe\’re all about rewarding our team\’s hard work, that\’s why…You\’ll receive a competitive salary, pension contribution as well as:The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.Free employee assistance program – mental health, well-being, financial, and legal support because you matter!Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!Wagestream – access your wage before payday for when life happens.Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
QualificationsAs a Team Leader, you will…Provide customers with a heartfelt and memorable experience each and every time they visit.Deputise for the management team and resolve any issues that arise in their absence.Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.What you\’ll bring…A great eye for detail, making sure every pint is poured to perfection.Be a role model to the team on giving great service and making sure every customer receives a warm welcome.An ability to think on your feet and adapt to whatever challenges arise during a busy shift.A positive can-do attitude and be a real team player.
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding what makes their pubs special will help you align your answers during the interview, showcasing that you're not just looking for any job, but that you're genuinely interested in being part of their community-focused team.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or handled a busy shift. Highlighting your leadership skills and ability to maintain high standards under pressure will demonstrate that you're the right fit for the Team Leader role.
✨Tip Number 3
Showcase your customer service skills by discussing how you've gone above and beyond to ensure customer satisfaction in previous roles. This is crucial for a Team Leader position, as you'll need to inspire your team to provide memorable experiences for guests.
✨Tip Number 4
Research common challenges faced in the hospitality industry, especially in a pub setting. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to tackle the demands of the role.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Greene King. Highlight your leadership skills and experience in your application to show you can lead by example.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Emphasise your ability to maintain high standards, provide excellent customer service, and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to creating memorable experiences for customers. Use specific examples from your past experiences to illustrate your points.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support your colleagues.
✨Emphasise Customer Service
Since the role involves providing a memorable experience for customers, be prepared to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Problem-Solving Skills
The ability to think on your feet is essential for this position. Prepare to discuss challenges you've faced in previous roles and how you resolved them, showcasing your adaptability and quick thinking.
✨Exude Positivity and Team Spirit
A positive attitude is key in a bustling pub environment. Make sure to convey your enthusiasm for the role and your commitment to being a supportive team player, as this will resonate well with the interviewers.
