At a Glance
- Tasks: Lead the team to ensure smooth shifts and happy customers.
- Company: Join Hungry Horse, where fun, food, and community spirit thrive.
- Benefits: Enjoy a competitive salary, discounts, and access to mental health support.
- Why this job: Be part of a vibrant culture that values teamwork and customer satisfaction.
- Qualifications: No prior experience needed, just a positive attitude and a knack for service.
- Other info: Opportunities for career growth and training available.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well‑known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can‑do attitude and be a real team player.
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding their commitment to community spirit and customer service will help you align your answers during any interviews, showcasing that you're a great fit for the Team Leader role.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully managed a team, resolved conflicts, or improved service standards, as these are key aspects of the Team Leader position.
✨Tip Number 3
Prepare to discuss how you handle busy shifts and unexpected challenges. The ability to think on your feet is crucial for this role, so have a few scenarios in mind where you effectively managed stress and kept the team motivated.
✨Tip Number 4
Network with current or former employees of Greene King if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Team Leader position.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greene King is looking for in a Team Leader. Highlight key responsibilities and required skills, such as leadership, customer service, and problem-solving abilities.
Tailor Your CV: Make sure your CV reflects your experience relevant to the Team Leader position. Use specific examples that demonstrate your ability to lead a team, manage shifts, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Greene King's values. Mention how your skills align with their expectations and how you can contribute to creating memorable experiences for customers.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Team Leader role.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts, highlighting your leadership style.
✨Emphasise Customer Service
Greene King values customer satisfaction highly. Be prepared to discuss how you've provided excellent service in previous roles. Use specific examples to illustrate how you ensured customers had a memorable experience.
✨Demonstrate Problem-Solving Abilities
In a busy pub environment, challenges can arise unexpectedly. Prepare to discuss situations where you had to think on your feet and adapt quickly. This will show your potential employer that you can handle the pressures of the role.
✨Research the Company Culture
Understanding Greene King's community spirit and values is essential. Familiarise yourself with their mission and any recent initiatives. This knowledge will help you align your answers with their expectations and show your genuine interest in the company.