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For Companies At a Glance
- Tasks: Lead a team to ensure smooth shifts and happy customers.
- Company: Join Greene King pubs, the heart of local communities and great gatherings.
- Benefits: Enjoy competitive pay, discounts, career growth, and mental health support.
- Why this job: Be part of a vibrant culture that values teamwork and community impact.
- Qualifications: Bring a positive attitude, attention to detail, and a knack for customer service.
- Other info: Earn up to £1,500 for referring friends and access wages before payday.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in the past. Highlight situations where you resolved conflicts or improved team performance, as this will demonstrate your capability to lead effectively.
✨Tip Number 2
Familiarise yourself with Greene King's values and community focus. During your discussions, mention how you align with their mission of being a central hub for locals, which will show that you're not just looking for any job, but are genuinely interested in contributing to their community spirit.
✨Tip Number 3
Prepare to discuss how you maintain high standards in customer service. Think of examples where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's emphasis on providing memorable experiences.
✨Tip Number 4
Demonstrate your adaptability by discussing times when you successfully handled unexpected challenges during busy shifts. This will reassure the hiring team that you can think on your feet and keep operations running smoothly, which is crucial for a Team Leader.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greene King is looking for in a Team Leader. Highlight your leadership skills and experience in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience, especially in team leadership and customer service. Use specific examples that demonstrate your ability to lead a team and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to providing excellent customer service. Mention how you can contribute to the team and enhance the customer experience.
Showcase Your Soft Skills: In your application, emphasise your soft skills such as communication, adaptability, and teamwork. These are crucial for a Team Leader role, so provide examples of how you've successfully used these skills in past positions.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support others.
✨Emphasise Customer Service
Greene King values customer satisfaction highly. Be prepared to discuss your approach to providing excellent service and how you would ensure every customer leaves with a memorable experience.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and adaptability. Prepare to share specific instances where you've resolved issues on the spot, showcasing your ability to handle challenges effectively.
✨Exhibit a Positive Attitude
A positive can-do attitude is essential for this role. Make sure to convey your enthusiasm for the position and your commitment to fostering a supportive team environment during the interview.
