At a Glance
- Tasks: Lead a dynamic team, ensuring smooth operations and high customer satisfaction.
- Company: Join Flaming Grill, famous for its vibrant atmosphere and delicious flame-grilled food.
- Benefits: Enjoy competitive pay, discounts, career progression, and mental health support.
- Why this job: Be part of a lively environment where your leadership makes a real impact.
- Qualifications: Bring a positive attitude, attention to detail, and the ability to adapt under pressure.
- Other info: Earn up to £1,500 for referring friends and access wages before payday.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Team Leader role at Greene King.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Benefits
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales, General Business, and Management
Industries
- Food and Beverage Services, Hospitality, and Retail
Location: Southend-On-Sea, England, United Kingdom
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in the past. Highlight situations where you resolved conflicts or improved team performance.
✨Tip Number 2
Familiarise yourself with Flaming Grill's menu and customer service philosophy. Being knowledgeable about their offerings will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Tip Number 3
Prepare to discuss how you would handle busy shifts and maintain high standards under pressure. Think of strategies that could enhance team efficiency and customer satisfaction, as this is crucial for a Team Leader.
✨Tip Number 4
Emphasise your adaptability and positive attitude. Share examples of how you've thrived in fast-paced environments and how you motivate your team to stay upbeat, especially during peak times.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership and customer service. Use specific examples that demonstrate your ability to lead by example and maintain high standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating memorable customer experiences. Mention how your skills align with the responsibilities of the Team Leader role and why you want to work at Flaming Grill.
Showcase Your Leadership Skills: Provide examples of past experiences where you successfully led a team or resolved issues during busy shifts. This will show your potential employer that you can handle the challenges of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your approach to motivating and supporting team members.
✨Emphasise Customer Service
Flaming Grill values customer satisfaction highly. Be prepared to discuss your experience in providing excellent customer service and how you would ensure that every guest has a memorable experience at the pub.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle busy shifts, resolve conflicts within the team, or address customer complaints effectively.
✨Demonstrate a Positive Attitude
A positive attitude is essential for a Team Leader. During the interview, convey your enthusiasm for the role and the company. Show that you are adaptable and ready to tackle challenges with a smile.