Team Leader

Team Leader

Abingdon Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure smooth shifts, and keep customers happy.
  • Company: Join Hungry Horse, where community spirit meets delicious food and drink.
  • Benefits: Enjoy a competitive salary, discounts, and access to mental health support.
  • Why this job: Be part of a fun environment with opportunities for career growth and training.
  • Qualifications: Great attention to detail, positive attitude, and ability to adapt in busy situations.
  • Other info: Earn up to £1,500 for referring friends and enjoy discounts at various retailers.

The predicted salary is between 24000 - 36000 £ per year.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

We’re all about rewarding our team’s hard work, that’s why…

  • You’ll receive a competitive salary, pension contribution as well as:
  • The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.

As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and be a real team player.

Team Leader employer: Greene King

At Hungry Horse, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and community spirit thrive. As a Team Leader, you'll enjoy competitive pay, extensive career development opportunities through our renowned apprenticeship programmes, and generous discounts on food, drink, and accommodation. Join us in creating memorable experiences for our customers while benefiting from a supportive environment that prioritises your well-being and growth.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Showcase your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in the past. Highlight situations where you resolved conflicts or improved team performance.

✨Tip Number 2

Familiarise yourself with Hungry Horse's values and community initiatives. Be prepared to discuss how you can contribute to their mission of creating memorable experiences for customers and supporting local causes.

✨Tip Number 3

Demonstrate your customer service expertise by preparing to discuss how you would handle difficult situations or complaints. Show that you can maintain high standards even under pressure, which is crucial for a Team Leader.

✨Tip Number 4

Network with current or former employees of Hungry Horse if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service Excellence
Team Coordination
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Time Management
Conflict Resolution
Positive Attitude
Ability to Work Under Pressure
Organisational Skills
Empathy and Emotional Intelligence

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Hungry Horse is looking for in a Team Leader. Highlight key responsibilities and required skills in your application.

Tailor Your CV: Make sure your CV reflects your experience in leading teams, providing excellent customer service, and managing busy shifts. Use specific examples that demonstrate your ability to meet the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your leadership skills. Mention how you can contribute to maintaining high standards and ensuring customer satisfaction.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Team Leader role.

How to prepare for a job interview at Greene King

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support your colleagues.

✨Emphasise Customer Service

Since customer satisfaction is key at Hungry Horse, be prepared to discuss your approach to providing excellent service. Share specific instances where you went above and beyond to ensure customers had a memorable experience.

✨Demonstrate Problem-Solving Abilities

The role requires quick thinking and adaptability. Prepare to discuss challenges you've faced in previous roles and how you resolved them, showcasing your ability to handle issues effectively under pressure.

✨Exude a Positive Attitude

A positive can-do attitude is essential for this position. Make sure to convey your enthusiasm for the role and the company during the interview, as this will resonate well with the interviewers and reflect the team spirit they value.

Team Leader
Greene King
Location: Abingdon
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