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- Tasks: Lead a dynamic team, ensuring smooth operations and customer satisfaction.
- Company: Join Flaming Grill, known for its vibrant atmosphere and delicious flame-grilled food.
- Benefits: Enjoy competitive pay, discounts, career progression, and mental health support.
- Why this job: Be part of a lively culture while making memorable experiences for customers.
- Qualifications: Bring a positive attitude, attention to detail, and teamwork skills.
- Other info: Access wages before payday and earn bonuses for referring friends!
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are satisfied.
Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re dedicated to creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great selection of drinks.
We’re committed to rewarding our team’s hard work, which includes:
- A competitive salary, pension contribution, and opportunities for career progression across our well-known brands.
- As one of the industry's top apprenticeship providers, we offer training and development at every level.
- Discounts of 33% for you and 15% for your loved ones on all our brands—enjoy your favourite food and drinks at a discount.
- Free employee assistance program providing mental health, well-being, financial, and legal support because you matter!
- Discounts of 50% for you and 25% for your loved ones at our Greene King Inns and hotels—perfect for a weekend getaway.
- Refer a friend to work with us; when they are hired, you could earn up to £1,500!
- Wagestream—access your wages before payday for life's unexpected expenses.
- Retail discounts—up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.
As a Team Leader, you will…
- Provide customers with a memorable and heartfelt experience every time.
- Act as a deputy for the management team and resolve issues in their absence.
- Help organize and coordinate the team during busy shifts to ensure smooth operations.
- Maintain a safe, legal, and clean bar environment, addressing issues swiftly and safely.
What you’ll bring…
- A keen eye for detail, ensuring every pint is poured perfectly.
- Be a role model in delivering excellent service and making every customer feel welcome.
- The ability to think quickly and adapt during busy shifts.
- A positive attitude and a team-oriented approach.
Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the Flaming Grill brand and its values. Understanding their commitment to customer satisfaction and team support will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific situations where you resolved conflicts or improved team performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Demonstrate your knowledge of the food and beverage industry, particularly in a pub setting. Being able to discuss trends, customer preferences, and operational challenges will show that you're not just passionate but also informed about the role.
✨Tip Number 4
Network with current or former employees of Flaming Grill if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Flaming Grill. Highlight your leadership skills and experience in your application to show you can lead by example.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Emphasise your experience in customer service, team coordination, and any relevant achievements that demonstrate your ability to maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to providing excellent customer experiences. Mention specific examples from your past roles that align with the responsibilities of a Team Leader.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead by example. Share specific instances where you've successfully managed a team or resolved conflicts, showcasing your leadership style and how it aligns with the company's values.
✨Emphasise Customer Service
Flaming Grill prides itself on providing memorable experiences for customers. Be prepared to discuss how you ensure high standards of service and how you handle customer complaints effectively, highlighting your commitment to customer satisfaction.
✨Demonstrate Adaptability
The role requires quick thinking and adaptability during busy shifts. Prepare examples of how you've successfully navigated high-pressure situations in the past, illustrating your ability to maintain composure and efficiency under stress.
✨Highlight Team Coordination Experience
Discuss your experience in organising and coordinating teams, especially during peak times. Provide examples of how you've ensured smooth operations and supported your colleagues, reinforcing your team-oriented approach.
