Team Leader

Team Leader

Harlow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure smooth shifts, and maintain high customer satisfaction.
  • Company: Join Flaming Grill, known for its vibrant atmosphere and delicious flame-grilled food.
  • Benefits: Enjoy competitive pay, discounts, career progression, and mental health support.
  • Why this job: Be part of a fun team, gain valuable experience, and make a real impact on customers.
  • Qualifications: Must be detail-oriented, adaptable, and have a positive, team-focused attitude.
  • Other info: Earn up to £1,500 for referring friends and access wages before payday.

The predicted salary is between 24000 - 36000 £ per year.

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are satisfied.

Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re dedicated to creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great selection of drinks.

We’re committed to rewarding our team’s hard work, which includes:

  • A competitive salary, pension contribution, and opportunities for career progression across our well-known brands.
  • As one of the industry's top apprenticeship providers, we offer training and development at every level.
  • Discounts of 33% for you and 15% for your loved ones on all our brands—enjoy your favourite food and drinks at a discount.
  • Free employee assistance program providing mental health, well-being, financial, and legal support because you matter!
  • Discounts of 50% for you and 25% for your loved ones at our Greene King Inns and hotels—perfect for a weekend getaway.
  • Refer a friend to work with us; when they are hired, you could earn up to £1,500!
  • Wagestream—access your wages before payday for life's unexpected expenses.
  • Retail discounts—up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

As a Team Leader, you will…

  • Provide customers with a memorable and heartfelt experience every time.
  • Act as a deputy for the management team and resolve issues in their absence.
  • Help organize and coordinate the team during busy shifts to ensure smooth operations.
  • Maintain a safe, legal, and clean bar environment, addressing issues swiftly and safely.

What you’ll bring…

  • A keen eye for detail, ensuring every pint is poured perfectly.
  • Be a role model in delivering excellent service and making every customer feel welcome.
  • The ability to think quickly and adapt during busy shifts.
  • A positive attitude and a team-oriented approach.

Team Leader employer: Greene King

At Flaming Grill, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the heart of everything we do. With competitive salaries, extensive training and development opportunities, and generous discounts for employees and their families, we ensure that our team members feel valued and supported. Join us in creating memorable experiences for our customers while enjoying the benefits of a rewarding career in a lively pub environment.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Showcase your leadership skills by sharing examples of how you've successfully managed a team in the past. Highlight any specific situations where you resolved conflicts or improved team performance.

✨Tip Number 2

Familiarise yourself with the Flaming Grill brand and its values. Understanding their commitment to customer satisfaction and team support will help you align your approach during interviews.

✨Tip Number 3

Prepare to discuss how you maintain high standards in a fast-paced environment. Think of examples where you ensured quality service while managing busy shifts effectively.

✨Tip Number 4

Demonstrate your adaptability by sharing experiences where you had to think on your feet. This is crucial for a Team Leader role, especially during peak times when quick decisions are needed.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service Excellence
Team Coordination
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Time Management
Conflict Resolution
Organisational Skills
Positive Attitude
Ability to Work Under Pressure
Training and Development Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in team leadership and customer service. Use specific examples that demonstrate your ability to lead a team and maintain high standards.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to providing excellent customer experiences. Mention how your skills align with the responsibilities of a Team Leader at Flaming Grill.

Showcase Leadership Skills: Emphasise your leadership qualities in both your CV and cover letter. Provide examples of how you've successfully managed teams, resolved conflicts, or improved service standards in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.

How to prepare for a job interview at Greene King

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your ability to lead by example. Share specific instances where you've successfully managed a team or resolved conflicts, highlighting your leadership style and how it aligns with the company's values.

✨Emphasise Customer Service

Flaming Grill prides itself on providing memorable experiences for customers. Be prepared to discuss how you ensure high standards of service and how you handle customer complaints or feedback effectively.

✨Demonstrate Problem-Solving Abilities

In a busy pub environment, quick thinking is essential. Prepare examples of how you've adapted to challenges in previous roles, showcasing your ability to maintain smooth operations under pressure.

✨Highlight Team Coordination Experience

Talk about your experience in organising and coordinating teams during peak times. Discuss strategies you've used to keep everyone motivated and focused, ensuring that the shift runs smoothly and efficiently.

Team Leader
Greene King
Location: Harlow

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