At a Glance
- Tasks: Lead a dynamic team, ensuring smooth shifts and happy customers.
- Company: Join Flaming Grill, known for its vibrant atmosphere and delicious flame-grilled food.
- Benefits: Enjoy competitive pay, discounts, career development, and mental health support.
- Other info: Opportunities for career growth and employee referral bonuses available.
- Why this job: Be part of a fun environment while making memorable experiences for customers.
- Qualifications: Must be detail-oriented, adaptable, and a positive team player.
The predicted salary is between 28800 - 43200 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
- Enhanced, family‑friendly maternity and paternity policies
- Menopause Friendly Employer
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can‑do attitude and be a real team player.
Team Leader employer: Greene King
Greene King is an excellent employer, offering a vibrant work culture in the heart of Horsham where you can truly make a difference. With a focus on employee growth and development, we provide comprehensive training and career advancement opportunities, alongside competitive salaries and generous discounts at our venues. Join us to lead a passionate team in delivering exceptional experiences while enjoying the benefits of a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Greene King's values and culture. Understanding their focus on customer experience and teamwork will help you demonstrate how you align with their mission during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific situations where you resolved conflicts or improved team performance, as this will resonate well with the role.
✨Tip Number 3
Network with current or former employees of Greene King. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach when applying.
✨Tip Number 4
Prepare to discuss how you handle high-pressure situations. As a Team Leader, you'll need to think on your feet, so be ready to share examples of how you've successfully navigated busy shifts or challenging customer interactions.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Team Leader at Greene King. Highlight your leadership skills and experience in your application to show you can lead by example.
Tailor Your CV:Customise your CV to reflect the specific skills and experiences that align with the job description. Emphasise your ability to maintain high standards and provide excellent customer service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your understanding of what makes a great team leader. Use specific examples from your past experiences to illustrate your points.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Emphasise Customer Service
Greene King values customer satisfaction highly. Be prepared to discuss how you've provided excellent service in previous roles and how you would ensure every customer has a memorable experience at Flaming Grill.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of scenarios where you had to think on your feet and adapt quickly, and be ready to explain your thought process.
✨Demonstrate a Positive Attitude
A positive can-do attitude is essential for this role. During the interview, convey your enthusiasm for the position and the company, and share how you maintain a positive environment for both customers and team members.
