Team Leader

Team Leader

Full-Time 28800 - 43200 £ / year (est.) No home office possible
Greene King

At a Glance

  • Tasks: Lead a dynamic team, ensuring smooth shifts and happy customers.
  • Company: Join Flaming Grill, known for its vibrant atmosphere and delicious flame-grilled food.
  • Benefits: Enjoy competitive pay, discounts, career development, and mental health support.
  • Why this job: Be part of a fun environment while making memorable experiences for customers.
  • Qualifications: Must be detail-oriented, adaptable, and a positive team player.
  • Other info: Opportunities for career growth and employee referral bonuses available.

The predicted salary is between 28800 - 43200 £ per year.

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

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Team Leader employer: Greene King

At Greene King, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the heart of everything we do. As a Team Leader, you'll benefit from competitive pay, extensive training opportunities, and generous discounts across our brands, all while enjoying a supportive environment that prioritises your well-being and career growth. Join us in Filton, where you can lead a passionate team and create memorable experiences for our customers in a lively pub atmosphere.
Greene King

Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Greene King's values and culture. Understanding their focus on customer experience and teamwork will help you demonstrate how you align with their mission during any interviews or discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific situations where you resolved conflicts or improved team performance, as this will resonate well with the role.

✨Tip Number 3

Network with current or former employees of Greene King. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach when applying.

✨Tip Number 4

Prepare to discuss how you handle high-pressure situations. As a Team Leader, you'll need to think on your feet, so be ready to share examples of how you've successfully navigated busy shifts or challenging customer interactions.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service Excellence
Team Coordination
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Time Management
Conflict Resolution
Positive Attitude
Ability to Work Under Pressure
Organisational Skills
Empathy
Decision-Making Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Greene King. Highlight your leadership skills and experience in your application to show you can lead by example.

Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the job description. Emphasise your ability to maintain high standards and provide excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of what makes a great team leader. Use specific examples from your past experiences to illustrate your points.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.

How to prepare for a job interview at Greene King

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style.

✨Emphasise Customer Service

Greene King values customer satisfaction highly. Be prepared to discuss how you've provided excellent service in previous roles and how you would ensure every customer has a memorable experience at Flaming Grill.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of scenarios where you had to think on your feet and adapt quickly, and be ready to explain your thought process.

✨Demonstrate a Positive Attitude

A positive can-do attitude is essential for this role. During the interview, convey your enthusiasm for the position and the company, and share how you maintain a positive environment for both customers and team members.

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