At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and ensure smooth operations.
- Company: Join Pub & Carvery, where we serve delicious food for every occasion.
- Benefits: Enjoy competitive pay, generous discounts, and access to mental health support.
- Why this job: Be a key player in creating memorable moments for our customers while developing your leadership skills.
- Qualifications: Strong teamwork spirit, attention to detail, and a positive attitude are essential.
- Other info: Great career progression opportunities and rewards for hard work await you!
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, ensuring the team has everything they need so the shift runs like clockwork. You’ll ensure the team maintains high standards and our customers remain happy.
Company Description: Join us at Pub & Carvery, where whatever the weather or occasion, we’ve got something for everyone with our mix of carvery and classic pub food washed down with a tasty tipple. Our carveries include a choice of three 14‑hour slow‑cook meats and a selection of potatoes and seasonal vegetables for customers to pile their plates as high as they like.
Additional Information: We’re all about rewarding our team’s hard work.
- Competitive salary and pension contribution.
- The chance to further your career across our well‑known brands.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program covering mental health, well‑being, financial, and legal support.
- Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels.
- Refer a friend – earn up to £1,500 for each successful referral.
- Wagestream – access your wage before payday.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile and many more.
Responsibilities:
- Provide customers with a heartfelt and memorable experience each time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Ensure the bar is always safe, legal, and clean, and address any issues promptly.
What You’ll Bring:
- A keen eye for detail, ensuring every pint is poured to perfection.
- A role model for great service, welcoming every customer warmly.
- An ability to think on your feet and adapt to the challenges of a busy shift.
- A positive, can‑do attitude and strong teamwork spirit.
Seniority level: Mid‑Senior level
Employment type: Part‑time
Job function: Sales, General Business, and Management
Industries: Food and Beverage Services, Hospitality, and Retail
Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pub & Carvery's vibe. Understanding their values and how they treat customers can help you connect during the chat.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've led a team or handled tough situations. We want to see that you can keep things running smoothly, just like a well-oiled machine.
✨Tip Number 3
Ask questions! When you're in the interview, don’t hesitate to ask about the team dynamics or what a typical shift looks like. It shows you're genuinely interested and helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or taken charge in a busy environment. We want to see how you can inspire others and keep things running smoothly!
Be Customer-Focused: Remember, our customers are at the heart of what we do! Share examples of how you've provided excellent service in the past and how you plan to create memorable experiences for our guests.
Keep It Professional Yet Personal: While we love a good chat, your application should still be professional. Use a friendly tone but ensure your language is clear and concise. We want to get to know the real you, so let your personality shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, make sure you’ve done your homework on Pub & Carvery. Understand their menu, values, and what makes them unique in the food and beverage industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Team Leader, you’ll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can ensure the shift runs smoothly.
✨Emphasise Customer Experience
Highlight your commitment to providing a memorable customer experience. Think of specific instances where you went above and beyond for customers. This aligns perfectly with the role’s responsibility of ensuring customers leave happy every time they visit.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in a busy environment. Practice responses to scenarios like handling a difficult customer or managing a sudden rush. This will showcase your ability to think on your feet and adapt under pressure.