Team Leader

Team Leader

Kenilworth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver amazing customer experiences and keep operations running smoothly.
  • Company: Greene King – premium pubs offering a home-away-from-home vibe.
  • Benefits: Competitive salary, pension contributions, and discounts for you and your loved ones.
  • Why this job: Join a dynamic team and make a real impact in a fun environment.
  • Qualifications: Great attention to detail and a positive, adaptable attitude.
  • Other info: Career development opportunities and access to mental health support.

The predicted salary is between 24000 - 36000 £ per year.

As a Team Leader you’ll lead by example, ensuring the shift runs smoothly, maintaining high standards and keeping customers happy.

Company: Greene King – premium pubs across the UK, welcoming, home‑away‑home venues with delicious food and drinks.

Benefits:

  • Competitive salary & pension contribution
  • Career development across well‑known brands – training at every level
  • Discount 33% for you & 15% for loved ones on all brands
  • Free employee assistance program – mental health, well‑being, legal support
  • Discount 50% for you & 25% for loved ones at Greene King Inns & hotels
  • Refer a friend – up to £1,500 for each successful placement
  • Wagestream – access wage before payday
  • Retail discounts – up to 30% off at Superdrug and exclusive mobile discounts

Responsibilities:

  • Deliver heartfelt customer experiences each visit
  • Deputise for management, resolving issues in their absence
  • Organise & coordinate shift, keeping operations smooth
  • Maintain safe, legal, clean bar – handling issues swiftly

Qualifications:

  • Great eye for detail, ensuring perfect pours
  • Role model, providing warm welcome to every customer
  • Adaptable, thinking on feet during busy shift
  • Positive can‑do attitude, team player

Seniority level: Mid‑Senior level

Employment type: Part‑time

Job function: Sales, General Business, and Management

Team Leader employer: Greene King

Greene King is an exceptional employer, offering a vibrant work culture where team leaders can thrive in a supportive environment. With competitive salaries, extensive career development opportunities across renowned brands, and generous employee discounts, Greene King prioritises the well-being and growth of its staff. Located in welcoming pubs across the UK, employees enjoy a home-away-from-home atmosphere that fosters camaraderie and a shared passion for delivering outstanding customer experiences.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! As a Team Leader, you'll need to deliver those heartfelt experiences. Think of examples from your past where you've gone above and beyond for customers, and be ready to share them.

✨Tip Number 3

Show off your leadership skills! Be prepared to discuss how you've successfully managed a team or resolved conflicts in the past. Highlight your adaptability and positive attitude – these are key for keeping operations smooth during busy shifts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service
Problem-Solving Skills
Attention to Detail
Organisational Skills
Adaptability
Teamwork
Communication Skills
Time Management
Positive Attitude

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or managed a shift. We want to see how you can bring that positive can-do attitude to our team at Greene King!

Be Customer-Focused: Remember, delivering heartfelt customer experiences is key! Share examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of keeping our guests happy.

Keep It Professional Yet Personal: While we love a friendly tone, make sure your application is still professional. Use clear language and structure your thoughts well. This helps us see your attention to detail, which is super important for the Team Leader role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you're keen to join the Greene King family!

How to prepare for a job interview at Greene King

✨Know the Company Inside Out

Before your interview, take some time to research Greene King. Understand their values, the type of customer experience they aim to provide, and their menu offerings. This knowledge will help you demonstrate your enthusiasm for the role and show that you're a great fit for their team.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to maintain high standards and keep operations running smoothly, especially during busy shifts.

✨Demonstrate Customer-Centric Attitude

Greene King prides itself on delivering heartfelt customer experiences. Be ready to discuss how you would handle various customer scenarios, ensuring satisfaction and loyalty. Share specific instances where you've gone above and beyond for customers in previous roles.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Team Leader
Greene King
Location: Kenilworth

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