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- Tasks: Lead a dynamic team to ensure exceptional customer experiences and smooth operations.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy discounts on food, drinks, and hotel stays, plus career development opportunities.
- Why this job: Be a local hero, making every visit memorable for customers while growing your career.
- Qualifications: Strong leadership skills, attention to detail, and a positive attitude.
- Other info: Access your wages before payday and enjoy exclusive retail discounts.
The predicted salary is between 30000 - 42000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
We’re all about rewarding our team’s hard work, that’s why:
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Responsibilities:
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring:
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales, General Business, and Management
Industries: Food and Beverage Services, Hospitality, and Retail
Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate how you can keep things running smoothly.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've created memorable experiences for customers in the past. This is key for a role where keeping customers happy is top priority.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Greene King family!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or taken charge in a busy environment. We want to see how you can inspire others and keep things running smoothly!
Be Customer-Focused: Remember, our customers are at the heart of what we do! Share examples of how you've gone above and beyond to create memorable experiences for customers. This will show us that you understand the importance of great service.
Keep It Professional Yet Personal: While we love a friendly tone, make sure your application is polished and professional. Use clear language and structure your thoughts well. We want to get to know the real you, but we also appreciate a well-organised application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Greene King and its values. Understand what makes their pubs special and how they contribute to the community. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your approach to maintaining high standards and ensuring customer satisfaction during busy shifts.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like dealing with an unhappy customer or managing a hectic shift. Think through potential scenarios and how you would respond, showcasing your problem-solving skills and ability to think on your feet.
✨Emphasise Your Team Player Attitude
Greene King values teamwork, so be ready to discuss how you collaborate with others. Share stories that illustrate your positive can-do attitude and how you support your colleagues. This will show that you're not just a leader but also a reliable team member.
