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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations and happy customers.
- Company: Join Hungry Horse, where community spirit and great food come together.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Why this job: Be a key player in creating memorable experiences for our guests.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible part-time role with exciting growth potential in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Overview
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Seniority level
- Mid-Senior level
Employment type
- Part-time
Job function
- Sales, General Business, and Management
Industries
- Food and Beverage Services, Hospitality, and Retail
#J-18808-Ljbffr
Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hungry Horse's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate that you can keep things running smoothly.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've created memorable experiences for customers in the past. This is key for a Team Leader role, so make sure you highlight your ability to keep everyone happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Hungry Horse family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and creating memorable experiences for our customers.
Tailor Your CV: Make sure your CV is tailored to the Team Leader position. Highlight any relevant experience in hospitality or leadership roles, and don’t forget to mention how you’ve kept things running smoothly in past jobs!
Be Specific: Use specific examples in your application to demonstrate your skills. Whether it’s a time you resolved a tricky situation or led a successful shift, we love to hear about real-life experiences that showcase your abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and you’ll find all the info you need about the role there too!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Hungry Horse. Understand their values, community involvement, and what makes them unique in the food and beverage industry. This will not only impress your interviewers but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can motivate and support your team during busy shifts.
✨Emphasise Customer Service Excellence
Hungry Horse prides itself on providing memorable customer experiences. Think of specific instances where you've gone above and beyond for customers. Highlight your approach to ensuring every guest feels welcomed and valued, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Practice responding to situations like handling a difficult customer or managing a busy shift. This will show that you can think on your feet and maintain high standards under pressure.
