At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations and happy customers.
- Company: Greene King pubs, the heart of local communities.
- Benefits: 33% discount for you and 15% for loved ones, plus mental health support.
- Why this job: Be a local hero, creating memorable experiences for customers every day.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Great career progression opportunities and fun team environment.
The predicted salary is between 30000 - 42000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs like clockwork! You’ll ensure the team maintains high standards and keeps customers happy.
Company Description
Greene King pubs are the beacon for communities, where locals gather over a drink or a meal. Our pubs are the heart and soul of the local area, hosted by a local hero and a dedicated crew. They act as a central hub for events, feasts, and friendly gatherings.
Benefits
- The chance to further your career across our well-known brands.
- Discount of 33% for you and 15% for your loved ones on all Greene King brands.
- Free employee assistance program for mental health, well‑being, financial and legal support.
- Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels.
- Refer a friend – earn up to £1,500 for each successful referral.
- Wagestream – access your wage before payday.
- Retail discounts – up to 30% off at Superdrug, exclusive discounts with Three Mobile and more.
Qualifications
- Provide customers with a heartfelt and memorable experience each time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, ensuring everything runs smoothly.
- Make sure the bar is safe, legal and clean, and address any issues quickly.
What You’ll Bring
- A great eye for detail, ensuring every pint is poured to perfection.
- Be a role model, giving great service and ensuring every customer receives a warm welcome.
- Adapt to whatever challenges arise during a busy shift.
- A positive can‑do attitude and be a real team player.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Sales, General Business, and Management
Industries: Food and Beverage Services, Hospitality, and Retail
#J-18808-Ljbffr
Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or resolved issues under pressure. Be ready to share these experiences during your interview to demonstrate your skills and adaptability.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've created memorable experiences for customers in the past. This will highlight your ability to maintain high standards and keep customers happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Greene King family and ready to lead the team with a positive attitude.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or taken charge in a busy environment. We want to see how you can bring that 'lead by example' attitude to our pubs!
Customer Experience is Key: Don’t forget to mention your passion for providing a memorable customer experience. Share specific examples of how you've made customers feel welcome and valued in past roles. This is what we’re all about at Greene King!
Be Detail-Oriented: We love candidates who pay attention to the little things! In your application, showcase your eye for detail, whether it’s ensuring a clean bar or perfecting a pint. It’s these details that keep our shifts running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re keen to join our Greene King family!
How to prepare for a job interview at Greene King
✨Know Your Stuff
Before the interview, make sure you understand Greene King's values and what it means to be a Team Leader. Familiarise yourself with their approach to customer service and how they create memorable experiences for guests. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to keep things running smoothly during busy shifts and how you motivate others. This will demonstrate that you can step up and be the role model they’re looking for.
✨Emphasise Your Customer Focus
Greene King is all about creating a warm and welcoming atmosphere. Be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific stories that illustrate your commitment to providing excellent service and ensuring customer satisfaction.
✨Be Ready for Challenges
Expect questions about how you handle pressure and adapt to unexpected situations. Think of scenarios where you’ve had to think on your feet and maintain high standards under stress. Showing that you have a positive can-do attitude will resonate well with the interviewers.