Team Leader

Team Leader

Taunton Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer experiences and ensure smooth operations.
  • Company: Join Greene King, a leading name in the hospitality industry.
  • Benefits: Enjoy discounts, career development, and access to mental health support.
  • Why this job: Be a key player in creating memorable moments for customers every day.
  • Qualifications: Strong attention to detail and a positive, adaptable attitude.
  • Other info: Great opportunities for career growth and earning potential through referrals.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Overview

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs like clockwork! You’ll make sure the team maintains high standards and that our customers are kept happy.

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

  • The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – when they are placed, you could earn up to ÂŁ1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Responsibilities

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring

  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can‑do attitude and be a real team player.

Seniority Level

Mid–Senior level

Employment Type

Part‑time

Job Function

Sales, General Business, and Management

Industries

Food and Beverage Services, Hospitality, and Retail

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Team Leader employer: Greene King

Greene King is an exceptional employer that prioritises employee growth and well-being, offering extensive training and development opportunities across its renowned brands. With a vibrant work culture that values teamwork and customer satisfaction, employees enjoy generous discounts on food, drink, and accommodation, alongside access to mental health support and financial assistance. Join us in creating memorable experiences for our customers while advancing your career in a supportive environment.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their values and how you can fit in as a Team Leader.

✨Tip Number 2

Practice your leadership skills! Think of examples where you've led a team or resolved conflicts. Be ready to share these stories during your interview to show you're the perfect fit for the role.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you take the opportunity seriously and are ready to lead by example.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Team Leader

Customer Service
Team Leadership
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Organisational Skills
Positive Attitude
Time Management
Conflict Resolution

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the Team Leader role shine through. We want to see how much you care about providing a memorable experience for customers and leading a team!

Be Specific: Use specific examples from your past experiences to demonstrate your skills. Whether it’s a time you resolved an issue during a busy shift or how you ensured high standards, we love hearing real stories that showcase your abilities.

Tailor Your Application: Make sure to tailor your application to the job description. Highlight how your skills align with what we’re looking for, like your attention to detail and ability to adapt under pressure. This shows us you’ve done your homework!

Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can’t wait to hear from you!

How to prepare for a job interview at Greene King

✨Know the Company

Before your interview, take some time to research Greene King. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept the team motivated and ensured high standards during busy shifts.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think about situations where you had to think on your feet or adapt quickly. Practising these scenarios can help you articulate your thought process clearly during the interview.

✨Emphasise Customer Service

Greene King values a heartfelt customer experience, so be ready to discuss how you would ensure every customer feels welcomed. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.

Team Leader
Greene King
Location: Taunton

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