At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and ensure smooth operations.
- Company: Join Greene King, a collection of unique country-style pubs.
- Benefits: Career development, generous discounts, and mental health support.
- Why this job: Be a key player in creating memorable moments for customers.
- Qualifications: Attention to detail, positive attitude, and team spirit required.
- Other info: Great opportunities for career growth and fun work environment.
The predicted salary is between 28800 - 43200 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem on the spot. Be ready to share these experiences during your interview to demonstrate your skills and adaptability.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows respect for the role and the company, plus it boosts your confidence when you walk in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A bit of warmth and enthusiasm can go a long way!
Tailor Your Application: Make sure to tailor your application to the Team Leader role specifically. Highlight your experience in leading teams and providing excellent customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates get straight to the heart of their experiences and qualifications without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Greene King and Chef & Brewer. Understand their values, what makes them unique, and their approach to customer service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept the team motivated and ensured high standards during busy shifts.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with an unhappy customer or managing a busy shift. Think through these scenarios beforehand and have clear, structured responses ready that showcase your problem-solving skills and adaptability.
✨Emphasise Your Customer Service Passion
Greene King values heartfelt customer experiences, so make sure to convey your passion for providing excellent service. Share stories that illustrate your commitment to customer satisfaction and how you’ve gone above and beyond to create memorable experiences.