At a Glance
- Tasks: Lead a dynamic team to ensure smooth shifts and happy customers.
- Company: Join Greene King, a top-notch hospitality brand with unique country-style pubs.
- Benefits: Enjoy discounts, career development, and access to mental health support.
- Why this job: Make a real impact by creating memorable experiences for customers.
- Qualifications: Great attention to detail and a positive, team-oriented attitude.
- Other info: Flexible part-time role with opportunities for growth in the hospitality industry.
Overview
Join to apply for the Team Leader role at Greene King.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork. You’ll ensure the team maintains high standards and that our customers are kept happy.
Company Description
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
Benefits
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you can enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – when they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Responsibilities
- Lead by example and ensure the shift runs smoothly, with the team having what they need to deliver high standards.
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Ensure the bar is safe, legal, and clean, and address issues quickly and safely.
Qualifications
- A great eye for detail, ensuring every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- Ability to think on your feet and adapt to challenges during a busy shift.
- A positive can-do attitude and be a real team player.
What You’ll Bring
- A great eye for detail, ensuring every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- Ability to think on your feet and adapt to challenges during a busy shift.
- A positive can-do attitude and be a real team player.
Seniority level
- Mid-Senior level
Employment type
- Part-time
Job function
- Sales, General Business, and Management
Industries
- Food and Beverage Services, Hospitality, and Retail
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to lead by example.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've created memorable experiences for customers in previous roles. This is key for a Team Leader position, so make sure you highlight your passion for great service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or taken charge. We want to see how you can lead by example and ensure everything runs smoothly!
Be Personable: Since this role is all about providing a memorable experience for customers, let your personality shine through in your application. Share stories that showcase your ability to connect with people and create a warm atmosphere.
Attention to Detail is Key: Mention specific examples where your attention to detail made a difference. Whether it’s ensuring every pint is perfect or keeping the bar clean and safe, we love to see candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Greene King and their Chef & Brewer brand. Understand their values, what makes them unique, and their approach to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you ensured high standards and customer satisfaction during busy shifts.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Practice responding to scenarios like handling a difficult customer or managing a busy shift. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Your Team Player Attitude
Greene King values a positive can-do attitude and teamwork. Be ready to discuss how you collaborate with others and support your colleagues. Share specific instances where you contributed to a team’s success and how you foster a welcoming environment for customers.