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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver unforgettable customer experiences and ensure smooth operations.
- Company: Join Hungry Horse, where community spirit and great food come together.
- Benefits: Enjoy discounts, career development, and access to mental health support.
- Why this job: Be a key player in creating memorable moments for customers while advancing your career.
- Qualifications: Strong attention to detail and a positive, adaptable attitude are essential.
- Other info: Part-time role with opportunities for growth in a vibrant hospitality environment.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork. You’ll ensure the team maintains high standards and that our customers are kept happy.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
What You’ll Get / Benefits
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – when they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
Qualifications
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Job Details
- Seniority level: Mid-Senior level
- Employment type: Part-time
- Job function: Sales, General Business, and Management
- Industries: Food and Beverage Services, Hospitality, and Retail
- Location: Manchester Area, United Kingdom
Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hungry Horse's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your ability to keep things running smoothly.
✨Tip Number 3
Show off your customer service skills! Remember, it's all about creating memorable experiences for customers. Prepare to discuss how you've gone above and beyond for customers in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Hungry Horse family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a great experience for our customers and leading a team. Share any relevant experiences that highlight your passion for hospitality.
Tailor Your CV: Make sure your CV is tailored to the Team Leader position. Highlight your leadership skills and any experience you have in managing teams or busy shifts. We love seeing how you've made a difference in previous roles, so don’t hold back!
Be Authentic: We’re all about community spirit at Hungry Horse, so be yourself in your application! Share your personality and what makes you a great fit for our team. Authenticity goes a long way in helping us get to know you better.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Hungry Horse. Understand their values, community involvement, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your positive attitude and how you motivate others during busy shifts.
✨Emphasise Customer Service Excellence
Since providing a memorable experience for customers is key, be ready to discuss how you ensure high standards of service. Share specific instances where you went above and beyond to keep customers happy, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to think on your feet or handle unexpected challenges. Practising these responses will help you feel more confident and articulate during the interview.