Team Leader

Team Leader

Hebburn Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer experiences in a vibrant pub environment.
  • Company: Join Greene King, a community-focused pub chain with a friendly atmosphere.
  • Benefits: Flexible part-time hours, team discounts, and opportunities for growth.
  • Why this job: Be a local hero, making every visit memorable for customers and leading a passionate team.
  • Qualifications: Strong attention to detail and a positive, adaptable attitude.
  • Other info: Perfect for those who thrive in fast-paced, social settings.

Join to apply for the Team Leader role at Greene KingAs a Team Leader, you\’ll lead by example, making sure the team has everything they need so the shift runs like clockwork. You\’ll ensure the team maintains high standards and that our customers are kept happy.

OverviewJoin Greene King pubs, where we are a community beacon. Our pubs are the heart of the local area, run by a local hero and a team ready to provide your favourite tipple, events, great food, and time with friends.

Responsibilities

Provide customers with a heartfelt and memorable experience each and every time they visit.

deputise for the management team and resolve any issues that arise in their absence.

Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.

Ensure the bar is always safe, legal, and clean, and that any issues are dealt with quickly and safely.

What You\’ll Bring

A great eye for detail, ensuring every pint is poured to perfection.

Be a role model to the team in giving great service and making sure every customer receives a warm welcome.

Ability to think on your feet and adapt to challenges during a busy shift.

A positive can-do attitude and being a real team player.

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Sales, General Business, and Management

Industries

Food and Beverage Services, Hospitality, and Retail

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Team Leader employer: Greene King

Greene King is an exceptional employer that fosters a vibrant work culture where team members are valued and empowered to deliver outstanding customer experiences. With a focus on community engagement, employees enjoy flexible part-time roles that allow for personal growth and development within the hospitality sector, all while working in a lively and supportive environment. Join us to be part of a team that not only serves great food and drinks but also creates lasting memories for our customers.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your leadership stories! Think of times when you've led a team or solved a problem on the spot. Be ready to share these experiences during your interview to demonstrate your ability to keep things running smoothly.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look sharp and professional. It shows respect for the role and the company, plus it gives off that positive can-do attitude they’re looking for.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows that you’re really keen on the Team Leader position at Greene King. Plus, we love seeing candidates who take initiative!

We think you need these skills to ace Team Leader

Leadership
Customer Service
Team Coordination
Problem-Solving
Attention to Detail
Adaptability
Communication Skills
Time Management
Positive Attitude
Conflict Resolution

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or taken charge during busy times. We want to see how you can bring that 'clockwork' efficiency to our team!

Be Customer-Focused: Remember, the heart of our pubs is all about providing a memorable experience for customers. Share examples of how you've gone above and beyond to keep customers happy in your past roles. We love a good story!

Keep It Clean and Legal: Since you'll be responsible for maintaining a safe and clean environment, mention any relevant experience you have with health and safety standards. We need to know you can handle any issues that pop up quickly and safely.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to show us why you’d be a great fit for the Team Leader role at Greene King!

How to prepare for a job interview at Greene King

✨Know the Company

Before your interview, take some time to research Greene King. Understand their values, mission, and what makes them a community beacon. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your problem-solving skills and how you can keep the shift running smoothly.

✨Customer Service Focus

Greene King prides itself on providing memorable customer experiences. Be ready to discuss how you would ensure every customer feels welcomed and valued. Share specific instances where you've gone above and beyond for customers in previous roles.

✨Emphasise Teamwork and Adaptability

In a busy pub environment, things can change quickly. Talk about your ability to think on your feet and adapt to challenges. Provide examples of how you've worked effectively as part of a team, especially during peak times, to ensure everything runs like clockwork.

Team Leader
Greene King
Location: Hebburn
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