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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring smooth shifts and happy customers.
- Company: Join Greene King, the heart of local communities and pubs.
- Benefits: Competitive salary, discounts, career growth, and mental health support.
- Why this job: Be a local hero, creating memorable experiences for customers.
- Qualifications: Great attention to detail and a positive, team-oriented attitude.
- Other info: Flexible part-time role with opportunities for advancement.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Overview
Join to apply for the Team Leader role at Greene King.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Responsibilities
- As a Team Leader, you’ll lead by example, ensuring the shift runs smoothly and the team has what they need.
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is safe, legal, and clean, and that issues are dealt with quickly and safely.
What You’ll Bring
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- Ability to think on your feet and adapt to challenges during a busy shift.
- A positive can-do attitude and be a real team player.
Benefits
We’re all about rewarding our team’s hard work. You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – earn up to £1,500 for referring someone who is placed.
- Wagestream – access your wage before payday for life’s unexpected moments.
- Retail discounts – up to 30% off at partners such as Superdrug, exclusive discounts with Three Mobile, and more.
Qualifications
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Demonstrate a strong commitment to safety, legality, and cleanliness of the bar area.
What You’ll Bring – Additional
- A great eye for detail, ensuring every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- Ability to think on your feet and adapt to challenges during a busy shift.
- A positive can-do attitude and be a real team player.
Seniority level
- Mid-Senior level
Employment type
- Part-time
Job function
- Sales, General Business, and Management
Industries
- Food and Beverage Services, Hospitality, and Retail
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to keep things running smoothly.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've created memorable experiences for customers in the past. This is key for a Team Leader role, so make sure you highlight your passion for keeping customers happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Greene King family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a great experience for customers and leading a team. Share any relevant experiences that highlight your passion for hospitality.
Tailor Your Application: Make sure to customise your application to match the Team Leader role at Greene King. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your key achievements and skills that relate directly to the responsibilities of a Team Leader.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Greene King and its values. Understand their commitment to community and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept the team motivated and ensured a smooth operation during busy shifts.
✨Emphasise Customer Experience
Greene King prides itself on providing memorable customer experiences. Be ready to discuss how you would ensure every customer feels welcomed and valued. Share specific strategies you've used in the past to enhance customer satisfaction and create a positive atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Practice responding to hypothetical scenarios, such as handling a difficult customer or managing a sudden rush during a shift. This will showcase your adaptability and quick thinking, which are crucial for the role.
