Team Leader

Team Leader

Lichfield Part-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure smooth operations and high customer satisfaction.
  • Company: Join Chef & Brewer, a collection of charming country pubs offering a homey atmosphere.
  • Benefits: Enjoy competitive pay, discounts, career development, and mental health support.
  • Why this job: Be part of a fun, supportive culture while making memorable experiences for customers.
  • Qualifications: Must have a keen eye for detail and a positive, adaptable attitude.
  • Other info: Earn up to £1,500 for referring friends and access wages before payday.

The predicted salary is between 28800 - 43200 £ per year.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
  • Qualifications

    As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
  • What you’ll bring…

  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and be a real team player.
  • Team Leader employer: Greene King

    At Chef & Brewer, we pride ourselves on being an exceptional employer, offering a supportive work culture where your contributions are valued and rewarded. With competitive salaries, extensive training and development opportunities, and generous discounts for you and your loved ones, we ensure that our team members thrive both personally and professionally in our beautiful country-style pubs. Join us to lead a dedicated team in creating memorable experiences for our customers while enjoying the benefits of a fulfilling career in hospitality.
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    Contact Detail:

    Greene King Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Team Leader

    ✨Tip Number 1

    Familiarise yourself with Chef & Brewer's values and customer service standards. Understanding what makes their pubs unique will help you demonstrate your alignment with their mission during any discussions.

    ✨Tip Number 2

    Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you resolved conflicts or improved team performance.

    ✨Tip Number 3

    Research common challenges faced in the hospitality industry, especially in busy pub environments. Being able to discuss these challenges and how you would handle them can set you apart from other candidates.

    ✨Tip Number 4

    Network with current or former employees of Chef & Brewer if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

    We think you need these skills to ace Team Leader

    Leadership Skills
    Customer Service Excellence
    Team Coordination
    Problem-Solving Skills
    Attention to Detail
    Adaptability
    Communication Skills
    Time Management
    Conflict Resolution
    Organisational Skills
    Positive Attitude
    Ability to Work Under Pressure
    Training and Development Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, customer service, and team coordination. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team effectively.

    Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully led teams or handled challenges in previous roles.

    Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.

    How to prepare for a job interview at Greene King

    ✨Show Your Leadership Skills

    As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support your colleagues.

    ✨Emphasise Customer Service

    Since the role focuses on providing a memorable experience for customers, be prepared to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction.

    ✨Demonstrate Problem-Solving Abilities

    The job requires quick thinking and adaptability. Prepare to discuss scenarios where you've had to resolve issues on the spot, showcasing your ability to remain calm under pressure and find effective solutions.

    ✨Exhibit a Positive Attitude

    A positive can-do attitude is essential for this role. Make sure to convey your enthusiasm for the position and the company during the interview. A genuine smile and a friendly demeanour can go a long way in making a great impression.

    Team Leader
    Greene King
    Location: Lichfield
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