Team Leader

Team Leader

Dudley Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure smooth operations, and provide excellent customer experiences.
  • Company: Join Hungry Horse, a vibrant pub chain that brings people together with fun activities and community spirit.
  • Benefits: Enjoy competitive pay, discounts, career growth, and access to mental health support.
  • Why this job: Be part of a dynamic team, make a difference, and enjoy a lively work environment.
  • Qualifications: Must have a keen eye for detail, strong leadership skills, and a positive attitude.
  • Other info: Earn up to £1,500 by referring friends and access wages before payday.

The predicted salary is between 28800 - 43200 £ per year.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

We’re all about rewarding our team’s hard work, that’s why you’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

As a Team Leader, you will:

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring…

  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and be a real team player.

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Sales, General Business, and Management

Industries: Food and Beverage Services, Hospitality, and Retail

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Team Leader employer: Greene King

At Hungry Horse, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and community spirit thrive. With competitive salaries, extensive career advancement opportunities, and generous discounts for employees and their loved ones, we ensure that our team members feel valued and supported. Join us in creating memorable experiences for our customers while enjoying the benefits of a supportive environment that prioritises your well-being and growth.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Hungry Horse's values and community involvement. Show your passion for creating memorable experiences and how you can contribute to their mission during any interactions.

✨Tip Number 2

Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in high-pressure situations. Highlight your ability to maintain high standards and ensure customer satisfaction.

✨Tip Number 3

Network with current or former employees of Hungry Horse. They can provide insights into the company culture and what it takes to excel as a Team Leader, which can be invaluable during your application process.

✨Tip Number 4

Prepare to discuss how you would handle specific scenarios that may arise during busy shifts. Being able to think on your feet and adapt quickly is crucial for this role, so have some examples ready.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service Excellence
Team Coordination
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Conflict Resolution
Time Management
Organisational Skills
Positive Attitude
Ability to Work Under Pressure
Empathy and Emotional Intelligence

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Hungry Horse. Highlight your leadership skills and experience in your application to show you can lead by example.

Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Emphasise your ability to maintain high standards, provide excellent customer service, and manage a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to creating memorable experiences for customers. Mention specific examples from your past roles that demonstrate your leadership and problem-solving skills.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet friendly, reflecting the welcoming atmosphere of Hungry Horse.

How to prepare for a job interview at Greene King

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support your colleagues.

✨Emphasise Customer Service Experience

Since the role involves providing memorable experiences for customers, be prepared to discuss your customer service background. Talk about specific instances where you went above and beyond to ensure customer satisfaction.

✨Demonstrate Problem-Solving Skills

The ability to resolve issues quickly is key for this position. Prepare to discuss scenarios where you've had to think on your feet and how you managed to keep operations running smoothly during busy times.

✨Exude Positivity and Team Spirit

A positive attitude and strong team spirit are essential for a Team Leader. Make sure to convey your enthusiasm for the role and your commitment to fostering a supportive and collaborative work environment.

Team Leader
Greene King
Location: Dudley

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