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- Tasks: Lead a vibrant team, ensuring smooth shifts and happy customers.
- Company: Join Greene King pubs, the heart of local communities.
- Benefits: Competitive salary, discounts, career development, and mental health support.
- Why this job: Be a local hero, creating memorable experiences for customers every day.
- Qualifications: Great attention to detail and a positive, team-oriented attitude.
- Other info: Opportunities for career growth and access to exclusive retail discounts.
The predicted salary is between 24000 - 36000 £ per year.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
As a Team Leader, you will…- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate that you can keep things running smoothly.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've created memorable experiences for customers in the past. This is key for a Team Leader role, so make sure you highlight your ability to keep everyone happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Greene King family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a great experience for our customers and leading a team.
Be Specific: Use specific examples from your past experiences to demonstrate your skills. Whether it’s handling a busy shift or resolving customer issues, we love to see real-life stories that highlight your abilities.
Tailor Your Application: Make sure to tailor your application to the Team Leader role. Highlight your leadership qualities and how you can contribute to making our pub a welcoming hub for the community.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Greene King
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with Greene King's values and the Dog & Pheasant pub. Understand their menu, events, and community involvement. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your problem-solving skills and how you keep the team motivated during busy shifts.
✨Emphasise Customer Service Excellence
Greene King prides itself on providing memorable customer experiences. Be ready to discuss how you ensure high standards of service and create a welcoming atmosphere. Share specific instances where you went above and beyond for customers.
✨Prepare for Scenario Questions
Expect questions that assess your ability to think on your feet. Practice responding to hypothetical scenarios, like handling a difficult customer or managing a sudden rush. This will showcase your adaptability and quick thinking, which are crucial for the role.
