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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring smooth shifts and happy customers.
- Company: Join Hungry Horse, where community spirit meets delicious food and drink.
- Benefits: Enjoy competitive pay, discounts, career development, and mental health support.
- Why this job: Be part of a fun environment with opportunities for growth and community engagement.
- Qualifications: A positive attitude, attention to detail, and a knack for customer service are essential.
- Other info: Earn up to £1,500 for referring friends and access your wages before payday!
The predicted salary is between 28800 - 43200 £ per year.
Role Overview
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications and Responsibilities
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Greene King's values and community initiatives. Showing that you understand and align with their mission can set you apart during the interview process.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a busy environment. Highlighting your leadership skills and ability to maintain high standards will resonate well with the hiring managers.
✨Tip Number 3
Demonstrate your customer service skills by sharing specific instances where you went above and beyond for customers. This role is all about creating memorable experiences, so showcasing this will be crucial.
✨Tip Number 4
Network with current or former employees of Greene King. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Use specific examples that demonstrate your ability to lead a team and maintain high standards, as mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and how your skills align with the role of Team Leader. Mention your ability to create memorable experiences for customers and your approach to team coordination during busy shifts.
Showcase Your Leadership Skills: Provide examples of past experiences where you successfully led a team or resolved issues under pressure. Highlight your positive attitude and adaptability, which are key traits for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead by example. Share specific instances where you've successfully managed a team or resolved conflicts, showcasing your leadership style and how you motivate others.
✨Emphasise Customer Service
Greene King values customer experience highly. Be prepared to discuss how you ensure customers have a memorable visit. Highlight any previous roles where you provided exceptional service and how you handled challenging situations.
✨Demonstrate Adaptability
The role requires quick thinking and adaptability during busy shifts. Prepare examples of times when you had to think on your feet and how you managed unexpected challenges effectively.
✨Exude Positivity and Team Spirit
A positive attitude is key in hospitality. During the interview, convey your enthusiasm for teamwork and how you contribute to a positive work environment. Share experiences that illustrate your ability to uplift and support your colleagues.
