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- Tasks: Lead a team to deliver exceptional customer experiences and ensure smooth operations.
- Company: Join Greene King, a leading hospitality brand with a focus on teamwork.
- Benefits: Competitive salary, discounts, and access to your wage before payday.
- Other info: Enjoy training, development opportunities, and a supportive work environment.
- Why this job: Gain valuable skills and qualifications while making a real impact in hospitality.
- Qualifications: Basic English and maths skills; eagerness to learn and grow.
The predicted salary is between 18500 - 25000 £ per year.
As a Team Leader Apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, ensuring everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A great eye for detail, making sure every pint is poured to perfection.
- A role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and real team player.
Qualifications
- Basic level of English and maths (GCSE or equivalent).
- Desire to learn and develop as a hospitality professional.
Compensation
You’ll receive a competitive salary and pension contribution. At Greene King, you'll be working towards your Hospitality Supervisor Apprenticeship – Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months.
What your apprenticeship includes
- A mixture of face to face and Skype/phone catch ups every 4-6 weeks to discuss feedback and progress.
- A mixture of on and off the job training, including workshops and webinars.
- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer.
Benefits
- The chance to further your career across our well-known brands.
- Training and development at each level.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Wage Stream – Access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% at Superdrug, exclusive discounts with three mobile along with many more.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Free employee assistance programme – Mental Health, well-being, Financial, and Legal support because you matter.
Apprentice Team Leader in Surrey employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Team Leader in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Greene King. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing how you can lead a team and provide great customer service.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Share personal stories that highlight your teamwork skills and how you've handled challenges in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Apprentice Team Leader in Surrey
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for the hospitality industry. Share any experiences you've had that highlight your love for providing great service and making customers happy. We want to know why you’re excited about this role!
Be Specific About Your Skills: Make sure to mention any relevant skills or experiences that align with the responsibilities of a Team Leader Apprentice. Whether it’s teamwork, problem-solving, or attention to detail, we want to see how you can contribute to our team running like clockwork!
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your thoughts well. A personal touch can make your application stand out, so don’t hesitate to share a bit about yourself!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Greene King
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Leader Apprentice involves. Familiarise yourself with the responsibilities listed in the job description, like maintaining high standards and ensuring customer satisfaction. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Team Spirit
As a Team Leader, you'll need to be a great team player. Think of examples from your past experiences where you've worked well in a team or led a group. Be ready to share how you can motivate others and keep the atmosphere positive, especially during busy shifts.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving conflicts or managing a busy shift. Practice your responses by thinking through potential challenges and how you would tackle them. This shows you can think on your feet and adapt to whatever comes your way.
✨Bring Your Positive Attitude
A can-do attitude is essential for this role. During the interview, let your positivity shine through! Share stories that highlight your resilience and willingness to learn. Employers love candidates who are eager to grow and contribute to a happy work environment.