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- Tasks: Support retail systems, manage data transitions, and ensure smooth operations in pubs.
- Company: Join Greene King, the UK's leading pub company with a rich 220-year history.
- Benefits: Career development, generous discounts, and employee assistance for your well-being.
- Why this job: Be part of a team that pours happiness into lives and enhances the pub experience.
- Qualifications: Attention to detail, Excel skills, and experience in hospitality are a plus.
- Other info: Hybrid role with opportunities for travel and flexible working hours.
The predicted salary is between 28800 - 43200 £ per year.
The Retail Systems Analyst is responsible for the effective administration and operation of the Retail systems within Greene King's retail estate. This includes ensuring the accuracy and integrity of data, supporting menu changes, promotions, and price changes, and facilitating ongoing data changes with no impact on pub teams or customers.
Please note this is a 12 month FTC.
In your role as Retail Support Systems Analyst, you will...
- Deliver a successful transition of data onto tills and other retail systems, supporting the business in menu changes, promotions and price changes.
- Manage and prioritise workload ensuring 100% success rate on meeting deadlines.
- Establish good relationships with key stakeholders, especially Food and Marketing Teams, to ensure that the Retail Systems team supports the delivery of key business initiatives within required timescales.
- Support the delivery of acquisitions and new IT initiatives and integrations to the business through the delivery and build of data.
- Resolve issues and service calls raised to business SLA thereby ensuring minimum impact to Customer.
- Act as a BA to perform detailed analysis of complex business process requirements and provide appropriate system solutions.
- Some travel may be required to meet key stakeholders and visit pubs.
- Some evening and weekend work may be required to support the business.
You will bring...
- Attention to detail and following quality assurance procedures to ensure "right first time" delivery to the Retail System solutions.
- Experience in a similar role or proven experience in the pub, restaurant, hotel or other hospitality role would be advantageous.
- Good knowledge of Excel would be advantageous.
We're all about rewarding our team's hard work, that's why...
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
Support Business Analyst (Retail Systems) - 12 months FTC (hybrid) employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Business Analyst (Retail Systems) - 12 months FTC (hybrid)
✨Tip Number 1
Network like a pro! Reach out to current employees at Greene King on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding the retail systems and how they impact the pub experience. Show us that you’re not just a candidate, but someone who genuinely cares about enhancing customer satisfaction.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you would handle real-life scenarios related to data changes or system issues. We want to see your analytical side in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Greene King.
We think you need these skills to ace Support Business Analyst (Retail Systems) - 12 months FTC (hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Business Analyst role. Highlight any relevant experience in retail systems or hospitality, and don’t forget to showcase your attention to detail and problem-solving skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with Greene King's mission. Keep it engaging and personal – we want to see your personality!
Showcase Your Skills: Don’t just list your skills; demonstrate them! If you have experience with Excel or managing data transitions, provide examples of how you’ve successfully used these skills in past roles. We love seeing real-world applications!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s straightforward and ensures your application gets to the right people quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Greene King
✨Know Your Retail Systems
Familiarise yourself with the retail systems used in the hospitality industry, especially those relevant to Greene King. Understanding how data transitions work and the importance of accuracy will show that you’re ready to hit the ground running.
✨Build Relationships
Since establishing good relationships with stakeholders is key, think about how you can demonstrate your interpersonal skills. Prepare examples of how you've successfully collaborated with teams in the past, particularly in fast-paced environments like pubs or restaurants.
✨Showcase Your Attention to Detail
Prepare to discuss specific instances where your attention to detail made a difference. Whether it was ensuring data integrity or managing complex processes, having concrete examples will highlight your ability to deliver 'right first time' solutions.
✨Be Ready for Flexibility
Given that some evening and weekend work may be required, be prepared to discuss your availability and willingness to adapt. Showing that you understand the demands of the role and are flexible can set you apart from other candidates.
