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- Tasks: Lead a vibrant team to ensure smooth shifts and happy customers.
- Company: Join Hungry Horse, where community spirit and great food come together.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Flexible shifts and a fun work environment with plenty of perks.
- Why this job: Be a key player in creating memorable experiences for our guests.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Team Leader in Suffolk employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Suffolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hungry Horse's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to keep things running smoothly.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've created memorable experiences for customers in the past. Remember, Hungry Horse values a warm welcome, so let your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hungry Horse family!
We think you need these skills to ace Team Leader in Suffolk
Some tips for your application 🫡
Show Your Leadership Skills: As a Team Leader, we want to see how you lead by example. Share experiences where you've motivated your team or resolved conflicts. Highlight your ability to keep things running smoothly, especially during busy times!
Customer Service is Key: We’re all about providing a memorable experience for our customers. Make sure to include examples of how you've gone above and beyond to keep customers happy. This will show us that you understand the importance of great service!
Be Detail-Oriented: We love a candidate who pays attention to detail! When writing your application, mention specific instances where your keen eye has made a difference, whether it’s in maintaining standards or ensuring safety.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Hungry Horse. Understand their values, community involvement, and what makes them unique. This will not only impress your interviewers but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept morale high and ensured customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in a busy environment. Think of scenarios where you had to think on your feet or adapt quickly. Practising these responses will help you feel more confident during the interview.
✨Emphasise Your Customer Service Experience
Customer satisfaction is key at Hungry Horse. Be ready to discuss how you've provided exceptional service in the past. Share specific stories that showcase your attention to detail and your ability to create memorable experiences for customers.