At a Glance
- Tasks: Create a fun and safe play environment for children while assisting parents.
- Company: Join the vibrant team at Hungry Horse, where community spirit thrives.
- Benefits: Enjoy discounts, career development, and access to mental health support.
- Why this job: Make lasting memories for families while having fun at work.
- Qualifications: A passion for service and a positive attitude are essential.
- Other info: Great opportunities for career growth and a supportive team atmosphere.
As a Soft Play Team Member, you’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Soft Play Team Member, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deal with enquiries by telephone in a warm & friendly manner.
- Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
- Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
- Help coordinate and run children’s Birthday parties.
What you’ll bring…
- Willingness to learn and expand your skills.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
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Soft Play Team Member employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Play Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Soft Play Team Member, you'll be interacting with kids and parents all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Be ready to share your passion for customer service! During the interview, highlight any past experiences where you went above and beyond for customers. This will show that you’re not just looking for a job, but that you truly care about creating memorable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Greene King family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Soft Play Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for working with children and creating a fun atmosphere shine through. We want to see that you genuinely care about providing a memorable experience for our customers!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of a Soft Play Team Member. Mention any relevant experience you have in customer service or working with kids – it’ll make you stand out!
Keep It Friendly and Professional: While we love a casual vibe, remember to keep your tone friendly yet professional. Use clear language and avoid jargon. We want to get to know the real you, so let your personality come through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Greene King
✨Know the Company Vibe
Before your interview, get a feel for Greene King's atmosphere. Check out their social media and website to understand their community spirit and family-friendly focus. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Service
During the interview, highlight your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to create memorable moments for customers, especially in a family-oriented setting.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, like dealing with children or managing a busy soft play area. Think of scenarios where you successfully maintained a safe and fun environment, and be ready to discuss your approach to problem-solving.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their training programmes or how they support team members in creating a positive atmosphere. This demonstrates your eagerness to grow and contribute to their mission.