Shift Leader - Drive Service & Team Excellence
Shift Leader - Drive Service & Team Excellence

Shift Leader - Drive Service & Team Excellence

Part-Time 13000 - 16000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer experiences and maintain high service standards.
  • Company: Popular pub chain known for its vibrant atmosphere and team spirit.
  • Benefits: Part-time hours, training opportunities, and attractive employee perks.
  • Why this job: Join a fun environment where you can grow your career and make a difference.
  • Qualifications: Strong adaptability and a positive attitude towards service.
  • Other info: Great opportunity for personal development in a dynamic team.

The predicted salary is between 13000 - 16000 £ per year.

A popular pub chain in Worsley seeks a Team Leader to ensure exceptional customer experiences and maintain high service standards. The role requires leading by example during shifts, ensuring a safe and clean environment while managing team dynamics effectively.

Ideal candidates will have excellent adaptability and a positive attitude towards service. This part-time position offers the chance to further your career with various training opportunities, alongside attractive employee perks.

Shift Leader - Drive Service & Team Excellence employer: Greene King

Join a vibrant pub chain in Worsley, where we prioritise exceptional customer experiences and foster a supportive work culture. As a Shift Leader, you'll benefit from comprehensive training opportunities that promote personal and professional growth, alongside attractive employee perks that enhance your work-life balance. Our commitment to teamwork and excellence makes us an outstanding employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader - Drive Service & Team Excellence

✨Tip Number 1

Get to know the pub chain inside out! Familiarise yourself with their menu, values, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Practice your leadership skills before the interview. Think about how you would handle team dynamics and customer interactions. Maybe even role-play with a friend to get comfortable discussing your approach to leading a team.

✨Tip Number 3

Don’t just wait for the interview; network! Connect with current or former employees on social media. They might share insights about the company culture or even give you a heads-up about the hiring process.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Shift Leader - Drive Service & Team Excellence

Leadership Skills
Customer Service Excellence
Team Management
Adaptability
Positive Attitude
Communication Skills
Problem-Solving Skills
Time Management
Training and Development
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your enthusiasm for delivering exceptional customer experiences shine through. We want to see how you can lead by example and create a positive atmosphere for both customers and your team.

Highlight Your Leadership Skills: Make sure to showcase any previous experience in leading teams or managing shifts. We’re looking for someone who can effectively manage team dynamics, so share specific examples of how you've done this in the past.

Be Adaptable and Positive: In your application, emphasise your adaptability and positive attitude towards service. We value candidates who can handle challenges with a smile, so don’t hesitate to mention situations where you’ve turned a tough day into a success.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on this opportunity!

How to prepare for a job interview at Greene King

✨Know the Pub Chain Inside Out

Before your interview, do some research on the pub chain. Understand their values, menu offerings, and what sets them apart from other establishments. This knowledge will help you demonstrate your genuine interest in the role and show that you're ready to lead by example.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, resolved conflicts, or improved service standards. This will highlight your adaptability and positive attitude, which are key for the Shift Leader role.

✨Emphasise Customer Experience

Be ready to discuss how you would ensure exceptional customer experiences. Share your thoughts on maintaining high service standards and creating a welcoming environment. This shows that you understand the importance of customer satisfaction in the hospitality industry.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the pub chain is the right fit for you.

Shift Leader - Drive Service & Team Excellence
Greene King

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