At a Glance
- Tasks: Create unforgettable moments for guests and ensure a warm welcome.
- Company: Join Greene King pubs, the heart of local communities.
- Benefits: Competitive salary, discounts, career growth, and wellness support.
- Other info: Enjoy flexible hours and access to exclusive retail discounts.
- Why this job: Be part of a fun team and make a real impact on customer experiences.
- Qualifications: Passion for service, attention to detail, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Hotel Staff, you will...
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Hotel Staff in Rotherham employer: Greene King
At Greene King, we pride ourselves on being a vibrant and inclusive employer, where our Hotel Staff play a crucial role in crafting memorable experiences for our guests. With competitive salaries, extensive training opportunities, and generous discounts at our pubs and hotels, we ensure that our team members feel valued and supported in their career growth. Join us in a community-focused environment that celebrates teamwork and offers unique benefits like Wagestream for early wage access and a robust employee assistance programme.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Staff in Rotherham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as Hotel Staff and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the application process and what it’s really like to work at Greene King.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Hotel Staff in Rotherham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create unforgettable moments for our customers.
Tailor Your Application:Make sure to tailor your application to the Hotel Staff role. Highlight any relevant experience you have in customer service or hospitality, and mention specific skills that align with what we’re looking for, like attention to detail and a positive attitude.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and concise, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and get straight to the point about your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Greene King
✨Know the Company
Before your interview, take some time to research Greene King and their values. Understand what makes their pubs special and how they contribute to the community. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As Hotel Staff, you'll be all about creating memorable experiences for guests. Prepare examples from your past where you've gone above and beyond for customers. Whether it’s resolving a complaint or making a recommendation, having specific stories ready will demonstrate your passion for great service.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of presentation in the hospitality industry. Plus, it’ll help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for Hotel Staff. This not only shows your interest but also helps you gauge if this is the right fit for you.
