Hotel Staff - Housekeeper in Reading

Hotel Staff - Housekeeper in Reading

Reading Full-Time 988 - 1219 € / month (est.) No home office possible
Greene King

At a Glance

  • Tasks: Create unforgettable moments for guests and ensure a welcoming atmosphere.
  • Company: Join Chef & Brewer, a unique collection of country-style pubs.
  • Benefits: Competitive salary, discounts, career development, and mental health support.
  • Other info: Enjoy discounts on food, drinks, and hotel stays while growing your career.
  • Why this job: Be part of a fun team and make a real impact on customer experiences.
  • Qualifications: Passion for service, attention to detail, and a willingness to learn.

The predicted salary is between 988 - 1219 € per month.

As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Company Description: Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Additional Information: We’re all about rewarding our team’s hard work, that’s why…

  • You’ll receive a competitive salary, pension contribution as well as:
  • The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications: As a Hotel Staff, you will...

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Meet and greet our customers and check them into their hotel room upon arrival.
  • Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
  • Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

  • Willingness to learn and expand your skills.
  • Have a great eye for detail, making sure every pint is poured to perfection.
  • A passion for giving great service and making sure every customer receives a warm welcome.
  • A positive can-do attitude and be a real team player.

Hotel Staff - Housekeeper in Reading employer: Greene King

At Chef & Brewer, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member can thrive. With competitive salaries, extensive training opportunities, and generous discounts for you and your loved ones, we ensure that our staff feel valued and supported in their career growth. Join us in creating memorable experiences for our guests while enjoying the benefits of working in beautiful locations that feel like home.

Greene King

Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Staff - Housekeeper in Reading

Tip Number 1

Get to know the company culture! Before your interview, check out Chef & Brewer's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun and inclusive team.

Tip Number 2

Practice your customer service skills! Think about how you would greet a guest or handle a complaint. Role-playing these scenarios with a friend can help you feel more confident and ready to impress during your interview.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and presentable. It’s all about making a great first impression, so choose an outfit that reflects the welcoming atmosphere of Chef & Brewer.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to create unforgettable moments for customers.

We think you need these skills to ace Hotel Staff - Housekeeper in Reading

Customer Service
Attention to Detail
Communication Skills
Problem-Solving Skills
Teamwork
Positive Attitude
Willingness to Learn

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to creating those unforgettable moments for our customers.

Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Hotel Staff member. This shows us that you’ve done your homework and are genuinely interested in joining our fun and inclusive team.

Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well. This makes it easier for us to see why you’d be a great fit for the role without getting lost in too much detail.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to potentially joining our amazing team!

How to prepare for a job interview at Greene King

Know the Company

Before your interview, take some time to research Chef & Brewer. Understand their values, the atmosphere they create, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

As a Hotel Staff member, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle complaints and ensure guests leave with a smile.

Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of presentation in the hospitality industry.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you determine if the role is the right fit for you.