At a Glance
- Tasks: Create unforgettable moments for guests and keep the good times flowing.
- Company: Join Hungry Horse, where fun and community spirit thrive.
- Benefits: 33% discount for you and 15% for loved ones, plus career development opportunities.
- Other info: Access your wage before payday and enjoy exclusive retail discounts.
- Why this job: Be part of a vibrant team and make a real impact on customer experiences.
- Qualifications: Willingness to learn, attention to detail, and a passion for great service.
The predicted salary is between 988 - 1219 £ per month.
As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Additional Information
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Hotel Staff, you will...
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Hotel Staff in Portsmouth employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff in Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hungry Horse's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As Hotel Staff, you'll be interacting with guests all day. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent Hungry Horse in style.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows that you’re tech-savvy and keen to join our fun and inclusive team. Don’t miss out on this opportunity!
We think you need these skills to ace Hotel Staff in Portsmouth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create unforgettable moments for our customers.
Tailor Your Application: Make sure to tailor your application to the Hotel Staff role. Highlight any relevant experience you have in customer service or hospitality, and mention specific skills that align with what we’re looking for, like attention to detail and a positive attitude.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and concise, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and get straight to the point about your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Greene King
✨Know the Company Vibe
Before your interview, take some time to understand Hungry Horse's culture. They’re all about fun, community spirit, and great service. Show that you resonate with their values and can contribute to creating those unforgettable moments for customers.
✨Show Off Your People Skills
As Hotel Staff, you'll be interacting with guests constantly. Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you turned a complaint into a compliment or made someone’s day better, share those stories!
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the role. A neat appearance shows that you care about the job and are ready to represent the brand well. Plus, it’ll help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.