At a Glance
- Tasks: Create unforgettable experiences for guests and keep the good times flowing.
- Company: Join Chef & Brewer, a unique collection of country-style pubs.
- Benefits: Competitive salary, discounts on food and drinks, and career development opportunities.
- Other info: Enjoy perks like Wagestream and retail discounts while making lasting memories.
- Why this job: Be part of a fun team and grow your skills in a welcoming environment.
- Qualifications: A passion for service, attention to detail, and a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
Part Time Hours, three or four shifts/week. Hours of work will be 9:00 - 14:00 Monday to Friday and 10:00 to 14:00 Saturday & Sunday.
As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
QualificationsAs a Hotel Staff, you will:
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
We’re all about rewarding our team’s hard work, that’s why:
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Part-Time Hotel Front Desk & Guest Service – Growth & Perks employer: Greene King
At Chef & Brewer, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every team member can thrive. Located in the picturesque setting of Virginia Water, our part-time Hotel Front Desk & Guest Service roles come with competitive salaries, generous discounts, and extensive training opportunities to help you grow your career in hospitality. Join us to create memorable experiences for our guests while enjoying the perks of working in a vibrant and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Hotel Front Desk & Guest Service – Growth & Perks
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests, think of scenarios where you might need to handle complaints or provide recommendations. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you're serious about the role and respect the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Part-Time Hotel Front Desk & Guest Service – Growth & Perks
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our team.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your relevant experience and skills that match what we’re looking for in a Hotel Staff member. This shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise:We appreciate clarity, so keep your application clear and to the point. Use bullet points if needed, and make sure it’s easy for us to read. A well-structured application can really make you stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greene King
✨Know the Company
Before your interview, take some time to research Chef & Brewer. Understand their values, the atmosphere they create in their pubs, and what makes them unique. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Hotel Staff member, you'll be all about creating memorable experiences for guests. Prepare examples from your past where you've gone above and beyond for customers. Highlight your ability to handle complaints with grace and ensure everyone leaves with a smile.
✨Demonstrate Team Spirit
This role requires a positive can-do attitude and being a real team player. Think of instances where you've collaborated effectively with others or contributed to a team goal. Emphasising your teamwork skills will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
