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- Tasks: Lead and inspire the team while ensuring top-notch customer service.
- Company: A leading pub and restaurant brand in Oxford with a vibrant atmosphere.
- Benefits: Career development, discounts on food, drinks, and accommodations.
- Why this job: Be a key player in creating memorable experiences for customers.
- Qualifications: Strong customer service skills and a positive attitude.
- Other info: Great opportunities for growth in a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading pub and restaurant brand in Oxford is seeking a dedicated Team Leader to inspire and support the team while ensuring high standards and customer satisfaction. You will be pivotal in managing operations smoothly during shifts and deputising for the management team.
The ideal candidate will excel in customer service and exhibit a positive, can-do attitude. This role offers excellent career development opportunities along with discounts on food, drinks, and accommodations.
Shift Leader - Service Excellence & Team Growth in Oxford employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Service Excellence & Team Growth in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Shift Leader.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with customers and team members. Being prepared will show that you’re ready to inspire and support your team.
✨Tip Number 3
Show off your leadership skills! During the interview, share examples of how you've successfully led a team or improved service standards. We want to see that positive, can-do attitude in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our service excellence.
We think you need these skills to ace Shift Leader - Service Excellence & Team Growth in Oxford
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire and support a team while keeping those high standards in mind!
Highlight Your Leadership Skills: Make sure to showcase any previous experience you have in leading teams or managing shifts. We’re looking for someone who can step up and keep operations running smoothly, so don’t be shy about sharing your successes!
Be Authentic: We love a positive, can-do attitude! Use your own voice in your application to reflect your personality. This helps us get a feel for who you are and how you might fit into our vibrant team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at Greene King
✨Know the Brand Inside Out
Before your interview, make sure you research the pub and restaurant brand thoroughly. Understand their values, menu offerings, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to inspire and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to motivate others and maintain high standards during busy shifts.
✨Demonstrate Customer Service Excellence
Customer satisfaction is key in this role. Be ready to discuss how you've handled challenging customer situations in the past. Use specific examples that showcase your problem-solving skills and positive attitude, which are essential for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
