Team Leader in North Shields

Team Leader in North Shields

North Shields Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Greene King

At a Glance

  • Tasks: Lead a vibrant team to ensure smooth shifts and happy customers.
  • Company: Join Greene King, the heart of local communities and pubs.
  • Benefits: Enjoy competitive pay, discounts, and career development opportunities.
  • Other info: Flexible hours, mental health support, and exciting retail discounts await you!
  • Why this job: Be a local hero, creating memorable experiences for customers every day.
  • Qualifications: Great attention to detail and a positive, team-oriented attitude.

The predicted salary is between 24000 - 30000 £ per year.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

We’re all about rewarding our team’s hard work, that’s why…

  • You’ll receive a competitive salary, pension contribution as well as:
  • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Enhanced, family-friendly maternity and paternity policies.
  • Menopause Friendly Employer.
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and be a real team player.

Team Leader in North Shields employer: Greene King

At Greene King, we pride ourselves on being a community-focused employer that values hard work and dedication. As a Team Leader, you'll enjoy a competitive salary, extensive training opportunities, and generous discounts across our brands, all while working in a supportive environment that prioritises employee well-being and growth. Join us in creating memorable experiences for our customers while benefiting from our commitment to your career development and work-life balance.

Greene King

Contact Details:

Greene King Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Leader in North Shields

Tip Number 1

Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your leadership stories! Think of times when you've led a team or resolved issues under pressure. Be ready to share these experiences during your interview to demonstrate your skills as a Team Leader.

Tip Number 3

Dress the part! Make sure you look smart and professional for your interview. It shows respect for the role and the company, plus it boosts your confidence when you walk in.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!

We think you need these skills to ace Team Leader in North Shields

Leadership
Customer Service
Team Coordination
Problem-Solving
Attention to Detail
Adaptability
Communication Skills

Some tips for your application 🫡

Show Your Leadership Skills:When writing your application, make sure to highlight any previous experience where you've led a team or taken charge in a busy environment. We want to see how you can inspire others and keep things running smoothly!

Customer Service is Key:Don’t forget to mention your customer service skills! Share examples of how you've gone above and beyond to ensure customers have a great experience. We love candidates who understand the importance of keeping our guests happy.

Be Yourself:Let your personality shine through in your application! We’re looking for someone with a positive attitude and a real team spirit. Don’t be afraid to show us who you are and why you’d be a great fit for our pub family.

Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you in the running for this exciting role. We can’t wait to hear from you!

How to prepare for a job interview at Greene King

Know the Company Inside Out

Before your interview, take some time to research Greene King and its values. Understand what makes their pubs special and how they contribute to the community. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your approach to maintaining high standards and ensuring customer satisfaction during busy shifts.

Prepare for Scenario Questions

Expect questions that assess how you'd handle specific situations, like dealing with a difficult customer or managing a busy shift. Think through potential scenarios and how you would respond, showcasing your problem-solving skills and ability to think on your feet.

Emphasise Your Team Player Attitude

Greene King values teamwork, so be ready to discuss how you collaborate with others. Share stories that illustrate your positive can-do attitude and how you support your colleagues. This will show that you're not just a leader but also a reliable team member.